Zscaler
Senior Business Systems Analyst – Quote to Order
Zscaler, San Jose, California, United States, 95199
About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.Position: Senior Business Systems Analyst – Quote to Order
Location: Remote Within United States
The
Senior Business Systems Analyst
will report to the
Manager, GTM Applications.
As a Senior BSA - Quote to Order, you will play a key role within the Business Engagement team at Zscaler IT. You will be part of the core Business Applications team that is responsible for designing, building, and maintaining the CPQ function on Salesforce platform supporting the core Sales, Sales Operations, Deal Desk, Product & Pricing, Channel Operations, Renewals and Rev Ops business functions. You will be actively engaging with the various stakeholders to understand the business needs and provide solutions to automate the systems and processes to support the ongoing needs.Responsibilities/What You’ll Do
Engage with the business stakeholders to understand the organizational GTM strategies, listen and observe business needs and concerns.Drive strategic projects and be hands-on in Salesforce to understand existing business processes, workflows and identify opportunities for increasing efficiency and effectiveness.Drive system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration on the Salesforce CPQ platform.Collaboratively define problems and ideate in problem solving through research and development, experimentation, prototyping, and build new features and capabilities that are easy to use and solve business problems effectively.Partner with business stakeholders to build a long-term strategy and roadmap for our business systems that supports our evolving business i.e., define areas of focus, proactively manage priorities and the feature backlog to ensure the team is solving the right problems and align with organizational priorities.Work with cross-functional teams such as IT PMO, IT Engineering to help define and recommend best practices across business and system processes.Prioritize and groom the sprint backlog and ensure scrum teams work on the right features.Work closely with leadership and the various internal customers as we build onto our CPQ capabilities.Qualifications/Your Background
8+ years of domain experience in Salesforce CRM, Sales Cloud & CPQ.MS/BE degree in Computer Science or Business Management.Experience in developing a multi-year vision and accompanying product roadmaps.Good understanding of Quote-To-Order and Lead-To-Cash processes.Good understanding of product structures (bundles, standalones), product configurations, product pricing and quote management.Hands-on experience managing a complete end-to-end CPQ implementation and CPQ enhancements.Must be willing to roll up the sleeves to lead & author business requirements, solution design for projects or enhancements.Have an architecture mindset when proposing design options to business and engineering teams.Deep understanding of channels business with exposure to Salesforce communities and Partner CPQ is preferred.Ability to work in a fast paced, dynamic environment using the Agile methodology.Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.Base Pay Range
$145,000 — $155,000 USDBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.Position: Senior Business Systems Analyst – Quote to Order
Location: Remote Within United States
The
Senior Business Systems Analyst
will report to the
Manager, GTM Applications.
As a Senior BSA - Quote to Order, you will play a key role within the Business Engagement team at Zscaler IT. You will be part of the core Business Applications team that is responsible for designing, building, and maintaining the CPQ function on Salesforce platform supporting the core Sales, Sales Operations, Deal Desk, Product & Pricing, Channel Operations, Renewals and Rev Ops business functions. You will be actively engaging with the various stakeholders to understand the business needs and provide solutions to automate the systems and processes to support the ongoing needs.Responsibilities/What You’ll Do
Engage with the business stakeholders to understand the organizational GTM strategies, listen and observe business needs and concerns.Drive strategic projects and be hands-on in Salesforce to understand existing business processes, workflows and identify opportunities for increasing efficiency and effectiveness.Drive system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration on the Salesforce CPQ platform.Collaboratively define problems and ideate in problem solving through research and development, experimentation, prototyping, and build new features and capabilities that are easy to use and solve business problems effectively.Partner with business stakeholders to build a long-term strategy and roadmap for our business systems that supports our evolving business i.e., define areas of focus, proactively manage priorities and the feature backlog to ensure the team is solving the right problems and align with organizational priorities.Work with cross-functional teams such as IT PMO, IT Engineering to help define and recommend best practices across business and system processes.Prioritize and groom the sprint backlog and ensure scrum teams work on the right features.Work closely with leadership and the various internal customers as we build onto our CPQ capabilities.Qualifications/Your Background
8+ years of domain experience in Salesforce CRM, Sales Cloud & CPQ.MS/BE degree in Computer Science or Business Management.Experience in developing a multi-year vision and accompanying product roadmaps.Good understanding of Quote-To-Order and Lead-To-Cash processes.Good understanding of product structures (bundles, standalones), product configurations, product pricing and quote management.Hands-on experience managing a complete end-to-end CPQ implementation and CPQ enhancements.Must be willing to roll up the sleeves to lead & author business requirements, solution design for projects or enhancements.Have an architecture mindset when proposing design options to business and engineering teams.Deep understanding of channels business with exposure to Salesforce communities and Partner CPQ is preferred.Ability to work in a fast paced, dynamic environment using the Agile methodology.Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.Base Pay Range
$145,000 — $155,000 USDBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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