Genesys
VP, Partner Sales - North America
Genesys, Los Angeles, California, United States,
Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?VP, Partner Sales
North AmericaGenesys is seeking a senior leader in our partner organization to head up our North America partner ecosystem as we continue to expand our leadership in Experience as a Service, and further develop Experience Orchestration. This role will require a high level of strategic thinking, business acumen and planning, plus a demonstrated ability to implement.In addition to heading up the North America partner team, the successful individual will play a key role in the worldwide partner leadership team.Reporting to the SVP Worldwide Partners, you will be responsible for catalyzing profitable revenue growth by creating new business opportunities with key strategic partners. You will also lead a team of partner managers and leaders and be required to collaborate with other stakeholders within Genesys sales teams across the globe.Responsibilities
Cultivating and maintaining new business relationships with Senior Executives in the partner ecosystem, through focused and disciplined consultative solution sales leadership.Developing a partner plan and business plan for growth, with identifiable goals using critical thinking and experiential knowledge. Effectively executing the business plan and organizational vision.Guiding a team of professional Partner managers [including people managers]. Coaching the team to successfully create and scale key partnerships to influence and motivate business strategies and revenue growth.Create consensus in line with mutual goals among stakeholders both externally and internally to successfully implement revenue-generating initiatives finding mutual wins for Genesys, our partners and end-customers.Achieves a balance between long-term growth and short-term bookings perspective with a customer-first approach.Understands current and future industry/partner needs in the context of thought leadership, market dynamics and guides business plans that deliver short- and long-term objectives for Genesys and the partner.Proven problem solver in complex and multidimensional business challenges with consideration to broad business needs and stakeholders outside of the immediate area of responsibility.Accepts ownership for accomplishing new and diverse challenging requests exploring opportunities to sell across the entire value chain of service and support.Responsible for the North America partner sales pipeline ensuring measurement of the efficiency and effectiveness of our revenue-generating initiatives, using data to inform direction and resolution-making.Maintains and grows a meaningful network of relationships across assigned sales pipeline from senior-level executive engagement through all functional areas of an organization to create and close new business.Requirements
12 years in leading senior partner relationships in a business development leadership role.Strong relationships with Global partners, with demonstrated success in working with C-Level executives.Strength in change management and working through ambiguity with a focus on balance between continuity and new business initiatives.Experienced in managing strategic partnerships at the executive level.Demonstrated results in achieving global sales revenue targets.Excellent demonstrable leadership skills (people management, people development, strategy and execution).Strong planning, management and execution skills.Excellent interpersonal skills: ability to successfully execute cross-team; commands respect with internal/external stakeholders.Thorough ethics and professionalism. Protects Genesys values by keeping information confidential.Exceptional ability to analyze performance data and make compelling recommendations for internal strategy, as well as vendor/partner optimization recommendations.A track record of developing and maintaining partner relationships and consistently meeting or exceeding quota.Experience negotiating complex deals that meet strategic revenue goals.Resourceful and responsive to change – thrives in an exciting environment with a strong sense of importance.Excellent written, verbal and listening communication skills; strong presentation skills.Compensation
Market competitive salary with an anticipated base compensation range of $191,700.00 - $376,200.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.Benefits
Medical, Dental, and Vision Insurance.Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link:
Genesys BenefitsAbout Genesys
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com .Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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North AmericaGenesys is seeking a senior leader in our partner organization to head up our North America partner ecosystem as we continue to expand our leadership in Experience as a Service, and further develop Experience Orchestration. This role will require a high level of strategic thinking, business acumen and planning, plus a demonstrated ability to implement.In addition to heading up the North America partner team, the successful individual will play a key role in the worldwide partner leadership team.Reporting to the SVP Worldwide Partners, you will be responsible for catalyzing profitable revenue growth by creating new business opportunities with key strategic partners. You will also lead a team of partner managers and leaders and be required to collaborate with other stakeholders within Genesys sales teams across the globe.Responsibilities
Cultivating and maintaining new business relationships with Senior Executives in the partner ecosystem, through focused and disciplined consultative solution sales leadership.Developing a partner plan and business plan for growth, with identifiable goals using critical thinking and experiential knowledge. Effectively executing the business plan and organizational vision.Guiding a team of professional Partner managers [including people managers]. Coaching the team to successfully create and scale key partnerships to influence and motivate business strategies and revenue growth.Create consensus in line with mutual goals among stakeholders both externally and internally to successfully implement revenue-generating initiatives finding mutual wins for Genesys, our partners and end-customers.Achieves a balance between long-term growth and short-term bookings perspective with a customer-first approach.Understands current and future industry/partner needs in the context of thought leadership, market dynamics and guides business plans that deliver short- and long-term objectives for Genesys and the partner.Proven problem solver in complex and multidimensional business challenges with consideration to broad business needs and stakeholders outside of the immediate area of responsibility.Accepts ownership for accomplishing new and diverse challenging requests exploring opportunities to sell across the entire value chain of service and support.Responsible for the North America partner sales pipeline ensuring measurement of the efficiency and effectiveness of our revenue-generating initiatives, using data to inform direction and resolution-making.Maintains and grows a meaningful network of relationships across assigned sales pipeline from senior-level executive engagement through all functional areas of an organization to create and close new business.Requirements
12 years in leading senior partner relationships in a business development leadership role.Strong relationships with Global partners, with demonstrated success in working with C-Level executives.Strength in change management and working through ambiguity with a focus on balance between continuity and new business initiatives.Experienced in managing strategic partnerships at the executive level.Demonstrated results in achieving global sales revenue targets.Excellent demonstrable leadership skills (people management, people development, strategy and execution).Strong planning, management and execution skills.Excellent interpersonal skills: ability to successfully execute cross-team; commands respect with internal/external stakeholders.Thorough ethics and professionalism. Protects Genesys values by keeping information confidential.Exceptional ability to analyze performance data and make compelling recommendations for internal strategy, as well as vendor/partner optimization recommendations.A track record of developing and maintaining partner relationships and consistently meeting or exceeding quota.Experience negotiating complex deals that meet strategic revenue goals.Resourceful and responsive to change – thrives in an exciting environment with a strong sense of importance.Excellent written, verbal and listening communication skills; strong presentation skills.Compensation
Market competitive salary with an anticipated base compensation range of $191,700.00 - $376,200.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.Benefits
Medical, Dental, and Vision Insurance.Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link:
Genesys BenefitsAbout Genesys
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com .Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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