Armanino LLP
Project Management Office (PMO) - Manager
Armanino LLP, San Ramon, California, United States, 94583
At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.PROJECT MANAGEMENT OFFICE (PMO) - MANAGER
Armanino LLP (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino LLP (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.Job Responsibilities
Set and Manage ExpectationsResponsible for managing projects from onboarding through project closure while providing weekly reporting on project financials, project schedule, resourcing, and client satisfaction.Responsible for project scope, project budget, timeline, resourcing, risk identification and mitigation, quality management, reporting and documentation.Define project objectives, impact and critical success factors.Build and manage strong, positive internal and external client relationships.Oversee the overall client delivery program, driving adoption and client satisfaction.Point of contact for clients and stakeholders throughout the project lifecycle and delivery.Manage complex client situations and lead resolution for mutual success and partnership.Construct and manage the delivery plan with customer counterpart, including setting and managing customer expectations based on the current state of product offerings and services.Work with project team and clients to understand processes, business requirements, and goals.Assess client requests and discourage high-risk choices while presenting alternative options.Differentiate between critical and non-critical items and triage according to their impact to project.Facilitate client-facing project meetings. Present progress assessments, issues, etc.Identify required changes in client's business processes and champion change management.Visible and Proactive Project LeadershipPrepare 6-weeks in advance for “downstream” project deliverables.Articulate project solutions on a business level and welcome project questions and concerns.Monitor client progress to ensure their deliverables are fulfilled on time.Documents, tracks, and monitors bugs, problems, and issues to ensure timely resolution.Performs quality control tests and documents issues, changes, and future enhancements.Educate and guide clients on change management strategies.Maintain all project deliverables on the internal Armanino repository in a timely fashion.Manage out-of-scope items that can be pushed to the next phase.Lead Account Planning and Forecasting for the account.Prepare and Process Change Orders in timely fashion.Collaborates with vendors and other available resources to resolve performance and other issues.Project Delivery AdministrationSOW contract management, client billing and AR collections.Weekly Project Status Reporting, Financial Reporting (e.g. Budget vs Actuals).Resource scheduling, availability and issue resolution.Formalized problem escalation procedures.Business DevelopmentBuild deeper client relationships to support positive future commercial outcomes.Support business development through awareness of client needs and guidance for solutions.Work closely with the project team and stakeholders on proposal support and associated business development activities.Business Development and identification of new sales opportunities for client business needs (record in CRM).Pursue follow-up business opportunities.Requirements
BS/BA degree in Business, IT or related major or equivalent work experience.Minimum 7 years’ work experience in project management successfully delivering solutions.Minimum 5 years’ experience leading projects, such as Finance Transformation, Shared Service Transformation, M&A Integration, Software Implementation.Experience in a progressive management consulting or professional services firm.Experience in change management, business process and organizational design, product training.Ability to lead high performing teams, instill positive energy and foster an environment of growth and success. Coach and mentor team members.Strong understanding of business functional areas, business processes, and internal controls.Ability to work with KPI/Advanced Reporting technical tools (PowerBI; BI360; Excel Power Query).Proficiency with Microsoft Office products and project management tools.Financial acumen; ability to understand financial performance, trends and track budgets.Ability to facilitate meetings and deliver presentations to groups, executives, etc. often presenting technical information to non-technical audiences.Ability to manage competing priorities in a rapidly changing environment.Travel for Armanino business and clients, as needed.Preferred Qualifications
PMP certification, CSM, or other similar certification.Process mapping experience utilizing BPMN methodology.Lean Methodology.Armanino LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Armanino LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Armanino LLP expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino LLP’s employees to perform their job duties may result in discipline up to and including discharge.Armanino LLP does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees.Certain states require us to disclose the pay range and benefits summary for job openings. Compensation Range for this position: $144,600-$196,200. Compensation may vary based on skills, role, and location.Armanino has a robust offering of benefits, including:Medical, dental, vision.Generous PTO plan.Flexible work arrangements.401K with Profit Sharing.Wellness program.Generous parental leave.11 paid holidays.For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.To view our Consumer Notice at Collection for job applicants, please visit:
https://www.armanino.com/terms/ccpa-employee-notice/
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Armanino LLP (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino LLP (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.Job Responsibilities
Set and Manage ExpectationsResponsible for managing projects from onboarding through project closure while providing weekly reporting on project financials, project schedule, resourcing, and client satisfaction.Responsible for project scope, project budget, timeline, resourcing, risk identification and mitigation, quality management, reporting and documentation.Define project objectives, impact and critical success factors.Build and manage strong, positive internal and external client relationships.Oversee the overall client delivery program, driving adoption and client satisfaction.Point of contact for clients and stakeholders throughout the project lifecycle and delivery.Manage complex client situations and lead resolution for mutual success and partnership.Construct and manage the delivery plan with customer counterpart, including setting and managing customer expectations based on the current state of product offerings and services.Work with project team and clients to understand processes, business requirements, and goals.Assess client requests and discourage high-risk choices while presenting alternative options.Differentiate between critical and non-critical items and triage according to their impact to project.Facilitate client-facing project meetings. Present progress assessments, issues, etc.Identify required changes in client's business processes and champion change management.Visible and Proactive Project LeadershipPrepare 6-weeks in advance for “downstream” project deliverables.Articulate project solutions on a business level and welcome project questions and concerns.Monitor client progress to ensure their deliverables are fulfilled on time.Documents, tracks, and monitors bugs, problems, and issues to ensure timely resolution.Performs quality control tests and documents issues, changes, and future enhancements.Educate and guide clients on change management strategies.Maintain all project deliverables on the internal Armanino repository in a timely fashion.Manage out-of-scope items that can be pushed to the next phase.Lead Account Planning and Forecasting for the account.Prepare and Process Change Orders in timely fashion.Collaborates with vendors and other available resources to resolve performance and other issues.Project Delivery AdministrationSOW contract management, client billing and AR collections.Weekly Project Status Reporting, Financial Reporting (e.g. Budget vs Actuals).Resource scheduling, availability and issue resolution.Formalized problem escalation procedures.Business DevelopmentBuild deeper client relationships to support positive future commercial outcomes.Support business development through awareness of client needs and guidance for solutions.Work closely with the project team and stakeholders on proposal support and associated business development activities.Business Development and identification of new sales opportunities for client business needs (record in CRM).Pursue follow-up business opportunities.Requirements
BS/BA degree in Business, IT or related major or equivalent work experience.Minimum 7 years’ work experience in project management successfully delivering solutions.Minimum 5 years’ experience leading projects, such as Finance Transformation, Shared Service Transformation, M&A Integration, Software Implementation.Experience in a progressive management consulting or professional services firm.Experience in change management, business process and organizational design, product training.Ability to lead high performing teams, instill positive energy and foster an environment of growth and success. Coach and mentor team members.Strong understanding of business functional areas, business processes, and internal controls.Ability to work with KPI/Advanced Reporting technical tools (PowerBI; BI360; Excel Power Query).Proficiency with Microsoft Office products and project management tools.Financial acumen; ability to understand financial performance, trends and track budgets.Ability to facilitate meetings and deliver presentations to groups, executives, etc. often presenting technical information to non-technical audiences.Ability to manage competing priorities in a rapidly changing environment.Travel for Armanino business and clients, as needed.Preferred Qualifications
PMP certification, CSM, or other similar certification.Process mapping experience utilizing BPMN methodology.Lean Methodology.Armanino LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Armanino LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Armanino LLP expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino LLP’s employees to perform their job duties may result in discipline up to and including discharge.Armanino LLP does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees.Certain states require us to disclose the pay range and benefits summary for job openings. Compensation Range for this position: $144,600-$196,200. Compensation may vary based on skills, role, and location.Armanino has a robust offering of benefits, including:Medical, dental, vision.Generous PTO plan.Flexible work arrangements.401K with Profit Sharing.Wellness program.Generous parental leave.11 paid holidays.For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.To view our Consumer Notice at Collection for job applicants, please visit:
https://www.armanino.com/terms/ccpa-employee-notice/
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