Live Nation
Safety Ambassador - Shoreline Amphitheatre (Seasonal 2024)
Live Nation, Mountain View, California, us, 94039
Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
www.livenationentertainment.com .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE JOBUS Concerts is seeking a Safety Ambassador. This person will assist with crowd management efforts and will patrol and monitor the venue premises to prevent violence or infractions of rules.WHAT THIS ROLE WILL DOResponsible for the safety of patrons and employees.Conduct patrols of the building on a regular basis. Respond to all safety related calls in a timely manner. Exhibit exemplary conduct & appearance while on duty.Manage crowd flows through various areas of the venueGuide patrons to exits in an emergencyIdentify problem attendees and how to respond once they're identifiedWork in conjunction with Security department, medical personnel, and first respondersComply with & adhere to all the department’s performance, conduct & attendance standards.Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.Adhere to the safety ambassador department's policies and procedures.Assist incident report writers with report details when necessary.Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.Interact with patrons, vendors, and employees in a courteous and professional manner.Other duties as assigned.WHAT THIS PERSON WILL BRINGMust have high school diploma or equivalent.Ability to communicate effectively in English.An understanding of the rule of law and the relevant penal codes.Ability to represent the Safety Ambassador Department in an exemplary manner.Ability to effectively perform in crises and work under pressure without the loss of composure.Ability to memorize, recollect, and quickly retrieve relevant information.Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.HOURLY RATE: $23.00EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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www.livenationentertainment.com .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE JOBUS Concerts is seeking a Safety Ambassador. This person will assist with crowd management efforts and will patrol and monitor the venue premises to prevent violence or infractions of rules.WHAT THIS ROLE WILL DOResponsible for the safety of patrons and employees.Conduct patrols of the building on a regular basis. Respond to all safety related calls in a timely manner. Exhibit exemplary conduct & appearance while on duty.Manage crowd flows through various areas of the venueGuide patrons to exits in an emergencyIdentify problem attendees and how to respond once they're identifiedWork in conjunction with Security department, medical personnel, and first respondersComply with & adhere to all the department’s performance, conduct & attendance standards.Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.Adhere to the safety ambassador department's policies and procedures.Assist incident report writers with report details when necessary.Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.Interact with patrons, vendors, and employees in a courteous and professional manner.Other duties as assigned.WHAT THIS PERSON WILL BRINGMust have high school diploma or equivalent.Ability to communicate effectively in English.An understanding of the rule of law and the relevant penal codes.Ability to represent the Safety Ambassador Department in an exemplary manner.Ability to effectively perform in crises and work under pressure without the loss of composure.Ability to memorize, recollect, and quickly retrieve relevant information.Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.HOURLY RATE: $23.00EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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