Recooty
Customer Financial Services Representative
Recooty, Fort Lauderdale, Florida, us, 33336
Customer Financial Services Representative
[REMOTE] 02 Jul 2023Job Brief:We are looking for a Credit & Collections Clerk who wants to excel in an environment of operational excellence. The Credit and Collections Clerk performs vital functions to the business as well as to the customers (both internal and external) by focusing on customer billing and collections.Responsibilities:Gathers records such as purchase orders, sales tickets, work orders & charge slips in order to verify billing.Confers with customers by telephone in an attempt to determine the reason for overdue payment, reviewing terms of sales, service, or credit contract with the customer.Records information about the financial status of customers and the status of collection efforts.Documents correspondence on the customer accounts within the billing system.Assists customers with online payment services.Works closely with brokered accounts to track payments and provide information requested by them to identify short pays.Produces manual invoices for certain customers requiring additional details.Learns and utilizes all billing tools available.Performs other duties as assigned.Skills Required:Speaks clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.Solid working knowledge of Microsoft Office Applications (i.e., Word, Excel, etc.).
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[REMOTE] 02 Jul 2023Job Brief:We are looking for a Credit & Collections Clerk who wants to excel in an environment of operational excellence. The Credit and Collections Clerk performs vital functions to the business as well as to the customers (both internal and external) by focusing on customer billing and collections.Responsibilities:Gathers records such as purchase orders, sales tickets, work orders & charge slips in order to verify billing.Confers with customers by telephone in an attempt to determine the reason for overdue payment, reviewing terms of sales, service, or credit contract with the customer.Records information about the financial status of customers and the status of collection efforts.Documents correspondence on the customer accounts within the billing system.Assists customers with online payment services.Works closely with brokered accounts to track payments and provide information requested by them to identify short pays.Produces manual invoices for certain customers requiring additional details.Learns and utilizes all billing tools available.Performs other duties as assigned.Skills Required:Speaks clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.Solid working knowledge of Microsoft Office Applications (i.e., Word, Excel, etc.).
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