Domino's Franchise
Customer Service Rep Maui Lani
Domino's Franchise, Wailuku, Hawaii, United States, 96793
Job Description
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily; ensure kitchen area and equipment are clean and sanitized, including removal of garbage when necessary.
Assist with Dining Room service when needed, e.g., readying customer’s order.
Training
Orientation and training provided on the job.
Communication Skills
Basic verbal, writing and communication skills to comprehend, give and/or receive instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Prepare food items as requested.
Set up and run the dishwashing operation, keeping the dishwasher clean and free of debris.
Maintain all necessary temperature, sanitation equipment, and cleaning logs.
Ensure hand sink is clean and stocked, e.g. replace paper towel, hand-soap.
Work Conditions
Exposure To:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Sensing:
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments:
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications:
You must be 16 years of age or older.
Physical Requirements:
Standing:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking:
For short distances for short durations.
Sitting:
Paperwork is normally completed in an office at a desk or table.
Lifting:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying:
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing:
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Climbing:
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending:
Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Crouching/Squatting:
Performed occasionally to stock shelves and to clean low areas.
Reaching:
Reaching is performed continuously; up, down and forward.
Hand Tasks:
Eye-hand coordination is essential. Use of hands is continuous during the day.
Machines, Tools, Equipment, Work Aids:
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
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General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily; ensure kitchen area and equipment are clean and sanitized, including removal of garbage when necessary.
Assist with Dining Room service when needed, e.g., readying customer’s order.
Training
Orientation and training provided on the job.
Communication Skills
Basic verbal, writing and communication skills to comprehend, give and/or receive instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Prepare food items as requested.
Set up and run the dishwashing operation, keeping the dishwasher clean and free of debris.
Maintain all necessary temperature, sanitation equipment, and cleaning logs.
Ensure hand sink is clean and stocked, e.g. replace paper towel, hand-soap.
Work Conditions
Exposure To:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Sensing:
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments:
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications:
You must be 16 years of age or older.
Physical Requirements:
Standing:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking:
For short distances for short durations.
Sitting:
Paperwork is normally completed in an office at a desk or table.
Lifting:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying:
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing:
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Climbing:
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending:
Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Crouching/Squatting:
Performed occasionally to stock shelves and to clean low areas.
Reaching:
Reaching is performed continuously; up, down and forward.
Hand Tasks:
Eye-hand coordination is essential. Use of hands is continuous during the day.
Machines, Tools, Equipment, Work Aids:
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
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