CareOregon
Director, IS Infrastructure and Security
CareOregon, Seattle, Washington, us, 98127
Director, IS Infrastructure and Security
Career Opportunities: Director, IS Infrastructure and Security (24400)Requisition ID
24400
- Posted
07/08/2024
-
CareOregon
-
Full Time - Permanent
-
Portland
- Multi Location (9)Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.Job TitleDirector, IS Infrastructure & SecurityExemption StatusExemptDepartmentInfrastructureManager TitleVice President, Technology ServicesDirect ReportsInfrastructure and Information Security TeamsRequisition #24196Pay & BenefitsEstimated hiring range $162,000 - $198,000 / year, 10% bonus target, Full benefits. www.careoregon.org/about-us/careersPosting NotesThis is a remote role, but you must reside in one of the listed 9 states.Job SummaryThis position is responsible for the development, execution, ongoing maintenance, and health of CareOregon's technology infrastructure and information security services. Work is focused on aligning ISBI resources to CareOregon's strategic and operational goals, developing roadmaps, vendor management, and active engagement with department leaders across the enterprise. Primary duties include strategic, technical, and operational planning and oversight, as well as resource, relationship, and people management. This position is responsible for the development of strategic plans for technology services such as compute, storage, network, client systems, data center services, and cloud infrastructure with focus on adoption, modernization and reducing risk and improving maintainability of these systems. This position is also responsible for the information security program and is a key contributor to the overall risk management strategy across the organization.Essential ResponsibilitiesTechnical/Operational LeadershipLeads the execution of strategic initiatives, plans, and goals and advises organizational vision and goals.Oversees technology infrastructure functions such as network, compute, storage, and cloud systems to ensure ongoing maintenance, system upgrades, expansions, architecture, and modernization.Accountable for the design, implementation and oversight of an effective Information Systems Security Program aligned with recognized industry best practices.Implements and drives programs to measure and improve performance of infrastructure and cloud systems; anticipates potential issues and proactively implement controls and measures to mitigate them.Oversees and refines business and systems requirements for new information technologies in support of application rationalization and modernization.Leads innovation, process review, and improvement efforts; oversees processes and procedures to ensure compliance with regulatory bodies and statutes, including HIPAA standards for PHI protection and transmission.Promotes ISBI programs and staff across the organization through regular and transparent reporting, as well as publishing of short and long-term workplans.Provides strategic and operational leadership of IS teams in recommending, developing, and implementing internal and third-party solutions.Acts as project leader or sponsor on complex development programs related to analytics systems.Strategic/Operational PlanningParticipates in the development of vision, goals, and strategic plans for Information Systems.Develops short and long-term plans and policies; oversees the development and execution of standard operating procedures.Provides input into the strategic plans for the organization.Maintains a business unit view while establishing department priorities, being cognizant of broader business unit and organizational impacts.Financial/Resource ManagementDevelops and manages budgets in alignment with short- and long-term plans.Ensures team efforts align with organization priorities in a dynamically changing environment.Ensures effective management of multiple internally developed and 3rd party applications critical to organizational operations.Partners with resource directors and managers to develop a work management and intake process.Approves resource allocations within budget, including people, finances, and timelines; make decisions on exceptions.Relationship ManagementLeads effective communication system for work groups, ensuring a collaborative culture.Builds and ensures effective relationships across internal teams and external organizations for current or future integration.Partners with internal leaders and managers in identifying improvement plans and processes.Partners with other ISBI leaders in support of project management, release management, change management and incident management.Develops and maintains knowledge of CareOregon's critical functions in support of our members and patients; collaborates with stakeholders to understand informational requirements to support department goals.Represents CareOregon within and outside the organization, providing productive leadership presence and effectiveness.Employee SupervisionDirects team(s) and establishes team direction and goals in alignment with the organizational mission, vision, and values.Identifies work and staffing models; recruits, hires, and oversees a team to meet work needs, using an equity, diversity, and inclusion lens.Identifies department priorities; ensures employees have information and resources to meet job expectations.Leads the development, communication, and oversight of team and individual goals; ensures goals, expectations, and standards are clearly understood by staff.Manages, coaches, motivates, and guides employees; promotes employee development.Incorporates guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, budgeting, resource allocation, and decision making.Ensures team adheres to department and organizational standards, policies, and procedures.Evaluates employee performance and provides regular feedback to support success; recognizes strong performance and addresses performance gaps and accountability (corrective action).Performs supervisory tasks in collaboration with Human Resources as needed.Organizational ResponsibilitiesPerform work in alignment with the organization's mission, vision and values.Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.Strive to meet annual business goals in support of the organization's strategic goals.Adhere to the organization's policies, procedures and other relevant compliance needs.Perform other duties as needed.Experience and/or EducationRequiredMinimum 10 years' relevant experience, including the following:Leading teams accountable for infrastructure services, such as servers, networking, data centers, cloud services, service operations, information security, and vendor managementLeading teams accountable for enabling clinical and business consumers to have secure and reliable access to the systems necessary to support the enterpriseLeading teams through the re-architecture of business-critical systemsLeading teams through cloud migration of business-critical systemsLeading and maturing a service organization in an environment of diverse stakeholders and dynamic prioritiesOne or more development frameworks (Agile, Waterfall, ITSM, etc.)PreferredMinimum 4 years' experience in a supervisory positionExperience with Azure cloud and "infrastructure as code" platformsExperience with automation tools such as AnsibleExperience with Information Security frameworks such as the NIST CSFExperience leading teams operating within a structured framework such as ITSM or ITILExperience with Electronic Health RecordsExperience working in health care payer/managed care organizationsKnowledge, Skills and Abilities RequiredKnowledgeTechnical knowledge and leadership skills in the areas of information security, IT service management, datacenter technologies, cloud computing, network management, vendor management, and program evaluationWorking knowledge with one or more development frameworks (Agile, Waterfall, etc.)Understanding of financial structures, fiscal responsibility, and the economic impact of business decisionsStrong knowledge of Managed Care concepts and Health Plan business processes preferredStrong understanding of Medicaid and Medicare programs preferredSkills and AbilitiesAbility to direct and report on complex Infrastructure, Security, and Disaster Recovery solutions to internal and external leaders and partnersAbility to inspire and direct teams in support of continuous improvement related to complex, business critical systemsAbility to lead Cloud and on-premises architecture in support of sustainable, scalable solutionsAbility to set and drive architectural direction and drive modernization of business-critical systemsAbility to balance strategic and operational thinkingAbility to effectively convey business unit goals and plans ensuring integration into strategic plans and initiativesHighly skilled in resource managementAbility to develop and lead high performing team members, including hiring, goal setting, coaching, performance management, and developmentAbility to communicate effectively, both verbally and in writing, including strong presentation and change management skillsSkilled in communicating infrastructure and information security program effectiveness at all layers of an organization (staff, leaders, and Board)Ability to build and maintain professional relationships with business, community, and internal management groupsAbility to work effectively with diverse individuals and groupsAbility to learn, focus, understand, and evaluate information and determine appropriate actionsAbility to accept direction and feedback, as well as tolerate and manage stressAbility to see, read, and perform repetitive finger and wrist movement for at least 6 hours/dayAbility to hear and speak clearly for at least 3-6 hours/dayWorking ConditionsWork Environment(s): Indoor/Office, Community, Facilities/Security, Outdoor ExposureMember/Patient Facing: No, Telephonic, In PersonHazards: May include, but not limited to, physical and ergonomic hazards.Equipment: General office equipmentTravel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.#MULTICandidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.Veterans are strongly encouraged to apply.We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.Visa sponsorship is not available at this time.
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Career Opportunities: Director, IS Infrastructure and Security (24400)Requisition ID
24400
- Posted
07/08/2024
-
CareOregon
-
Full Time - Permanent
-
Portland
- Multi Location (9)Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.Job TitleDirector, IS Infrastructure & SecurityExemption StatusExemptDepartmentInfrastructureManager TitleVice President, Technology ServicesDirect ReportsInfrastructure and Information Security TeamsRequisition #24196Pay & BenefitsEstimated hiring range $162,000 - $198,000 / year, 10% bonus target, Full benefits. www.careoregon.org/about-us/careersPosting NotesThis is a remote role, but you must reside in one of the listed 9 states.Job SummaryThis position is responsible for the development, execution, ongoing maintenance, and health of CareOregon's technology infrastructure and information security services. Work is focused on aligning ISBI resources to CareOregon's strategic and operational goals, developing roadmaps, vendor management, and active engagement with department leaders across the enterprise. Primary duties include strategic, technical, and operational planning and oversight, as well as resource, relationship, and people management. This position is responsible for the development of strategic plans for technology services such as compute, storage, network, client systems, data center services, and cloud infrastructure with focus on adoption, modernization and reducing risk and improving maintainability of these systems. This position is also responsible for the information security program and is a key contributor to the overall risk management strategy across the organization.Essential ResponsibilitiesTechnical/Operational LeadershipLeads the execution of strategic initiatives, plans, and goals and advises organizational vision and goals.Oversees technology infrastructure functions such as network, compute, storage, and cloud systems to ensure ongoing maintenance, system upgrades, expansions, architecture, and modernization.Accountable for the design, implementation and oversight of an effective Information Systems Security Program aligned with recognized industry best practices.Implements and drives programs to measure and improve performance of infrastructure and cloud systems; anticipates potential issues and proactively implement controls and measures to mitigate them.Oversees and refines business and systems requirements for new information technologies in support of application rationalization and modernization.Leads innovation, process review, and improvement efforts; oversees processes and procedures to ensure compliance with regulatory bodies and statutes, including HIPAA standards for PHI protection and transmission.Promotes ISBI programs and staff across the organization through regular and transparent reporting, as well as publishing of short and long-term workplans.Provides strategic and operational leadership of IS teams in recommending, developing, and implementing internal and third-party solutions.Acts as project leader or sponsor on complex development programs related to analytics systems.Strategic/Operational PlanningParticipates in the development of vision, goals, and strategic plans for Information Systems.Develops short and long-term plans and policies; oversees the development and execution of standard operating procedures.Provides input into the strategic plans for the organization.Maintains a business unit view while establishing department priorities, being cognizant of broader business unit and organizational impacts.Financial/Resource ManagementDevelops and manages budgets in alignment with short- and long-term plans.Ensures team efforts align with organization priorities in a dynamically changing environment.Ensures effective management of multiple internally developed and 3rd party applications critical to organizational operations.Partners with resource directors and managers to develop a work management and intake process.Approves resource allocations within budget, including people, finances, and timelines; make decisions on exceptions.Relationship ManagementLeads effective communication system for work groups, ensuring a collaborative culture.Builds and ensures effective relationships across internal teams and external organizations for current or future integration.Partners with internal leaders and managers in identifying improvement plans and processes.Partners with other ISBI leaders in support of project management, release management, change management and incident management.Develops and maintains knowledge of CareOregon's critical functions in support of our members and patients; collaborates with stakeholders to understand informational requirements to support department goals.Represents CareOregon within and outside the organization, providing productive leadership presence and effectiveness.Employee SupervisionDirects team(s) and establishes team direction and goals in alignment with the organizational mission, vision, and values.Identifies work and staffing models; recruits, hires, and oversees a team to meet work needs, using an equity, diversity, and inclusion lens.Identifies department priorities; ensures employees have information and resources to meet job expectations.Leads the development, communication, and oversight of team and individual goals; ensures goals, expectations, and standards are clearly understood by staff.Manages, coaches, motivates, and guides employees; promotes employee development.Incorporates guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, budgeting, resource allocation, and decision making.Ensures team adheres to department and organizational standards, policies, and procedures.Evaluates employee performance and provides regular feedback to support success; recognizes strong performance and addresses performance gaps and accountability (corrective action).Performs supervisory tasks in collaboration with Human Resources as needed.Organizational ResponsibilitiesPerform work in alignment with the organization's mission, vision and values.Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.Strive to meet annual business goals in support of the organization's strategic goals.Adhere to the organization's policies, procedures and other relevant compliance needs.Perform other duties as needed.Experience and/or EducationRequiredMinimum 10 years' relevant experience, including the following:Leading teams accountable for infrastructure services, such as servers, networking, data centers, cloud services, service operations, information security, and vendor managementLeading teams accountable for enabling clinical and business consumers to have secure and reliable access to the systems necessary to support the enterpriseLeading teams through the re-architecture of business-critical systemsLeading teams through cloud migration of business-critical systemsLeading and maturing a service organization in an environment of diverse stakeholders and dynamic prioritiesOne or more development frameworks (Agile, Waterfall, ITSM, etc.)PreferredMinimum 4 years' experience in a supervisory positionExperience with Azure cloud and "infrastructure as code" platformsExperience with automation tools such as AnsibleExperience with Information Security frameworks such as the NIST CSFExperience leading teams operating within a structured framework such as ITSM or ITILExperience with Electronic Health RecordsExperience working in health care payer/managed care organizationsKnowledge, Skills and Abilities RequiredKnowledgeTechnical knowledge and leadership skills in the areas of information security, IT service management, datacenter technologies, cloud computing, network management, vendor management, and program evaluationWorking knowledge with one or more development frameworks (Agile, Waterfall, etc.)Understanding of financial structures, fiscal responsibility, and the economic impact of business decisionsStrong knowledge of Managed Care concepts and Health Plan business processes preferredStrong understanding of Medicaid and Medicare programs preferredSkills and AbilitiesAbility to direct and report on complex Infrastructure, Security, and Disaster Recovery solutions to internal and external leaders and partnersAbility to inspire and direct teams in support of continuous improvement related to complex, business critical systemsAbility to lead Cloud and on-premises architecture in support of sustainable, scalable solutionsAbility to set and drive architectural direction and drive modernization of business-critical systemsAbility to balance strategic and operational thinkingAbility to effectively convey business unit goals and plans ensuring integration into strategic plans and initiativesHighly skilled in resource managementAbility to develop and lead high performing team members, including hiring, goal setting, coaching, performance management, and developmentAbility to communicate effectively, both verbally and in writing, including strong presentation and change management skillsSkilled in communicating infrastructure and information security program effectiveness at all layers of an organization (staff, leaders, and Board)Ability to build and maintain professional relationships with business, community, and internal management groupsAbility to work effectively with diverse individuals and groupsAbility to learn, focus, understand, and evaluate information and determine appropriate actionsAbility to accept direction and feedback, as well as tolerate and manage stressAbility to see, read, and perform repetitive finger and wrist movement for at least 6 hours/dayAbility to hear and speak clearly for at least 3-6 hours/dayWorking ConditionsWork Environment(s): Indoor/Office, Community, Facilities/Security, Outdoor ExposureMember/Patient Facing: No, Telephonic, In PersonHazards: May include, but not limited to, physical and ergonomic hazards.Equipment: General office equipmentTravel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.#MULTICandidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.Veterans are strongly encouraged to apply.We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.Visa sponsorship is not available at this time.
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