Shef
Operations Manager - New York
Shef, San Francisco, California, United States, 94199
[Full Time] Operations Manager - New York at Shef (United States)Operations Manager - New York
Shef United StatesDate Posted: 15 Mar, 2023Work Location: San Francisco, United StatesSalary Offered: Not SpecifiedJob Type: Full TimeExperience Required: No experience requiredRemote Work: YesVacancies: 1 availableWHAT WE DOAt Shef, we are building a homemade food marketplace. We believe in providing the shefs in our community (refugees, immigrants, stay-at-home parents, retirees, and out-of-work restaurant chefs) the opportunity to make a meaningful income by doing what they love! We also believe that every person should have access to a wholesome, home-cooked meal at an affordable price. Building a community devoted to economic empowerment and cultural inclusivity -- that's why we started Shef.ROLEIn this role, you will be responsible for empowering teams to make the best decisions possible, building delightful experiences for consumers and Shefs across the country. You will define how and what we should collect and optimize for data-informed decision making. Your work will also influence team goals, find opportunities in the data to shift our product focus, and set a culture of rigorous experimental testing and iteration. You'll get to collaborate with a team that finds creative solutions to data puzzles.RESPONSIBILITIESBuild your market.
You, along with your General Manager and team, are a small group of business owners responsible for growth, operations, efficiency, regulatory, and more.Supply.
You will own managing and growing the supply side of the market, including crafting strategies & communications, relationship management, and some in-person interactions.Demand.
You will identify and analyze demand signals to drive a supply strategy that grows targeted sub-segments of demand.Project Management.
Design, implement, and analyze initiatives aimed at growth, efficiency, and marketplace dynamics.Data Analytics.
Pull data to derive insights that will guide the business moving forward.Team Management.
You will oversee the local operations team responsible for fulfilling all orders.Automation.
Reduce self and team's operational burden by automating tasks through internal tools and scripts.Strategy.
Provide input that will allow the team to make data-driven, strategic decisions.Thought leadership.
Partner with cross-functional teams to innovate and share best practices.Continuous improvement.
Constantly analyze ongoing efforts in order to detect areas of improvement.QUALIFICATIONS3+ years of experience in Operations / Consulting / Data Analytics and/or Strategy.Bachelor's degree in any of the following fields: business, economics, engineering, statistics, operations or similar.Strong problem-solving skills, a solution-oriented mindset, and a track record of being effective at overcoming obstacles.Data-driven decision-making and sound business judgment through analytical thinking.High sense of ownership and a roll-up-your-sleeves mentality.Strong written/verbal communication skills and a well-attuned sense of empathy.Leadership experience.Analytical skills.Proven experience interpreting and communicating data to various audiences.Collaborative and able to communicate work across disciplines.Eager to find innovative solutions to complex problems.Passionate about sharing authentic food and our mission to empower home cooks.PREFERREDDirect operating experience in a logistics, warehouse management, or on-site services context is not required but is a strong plus.Experience managing third-party vendor relationships is also a strong plus.At Shef, we are building a platform that celebrates difference and cultural inclusivity by providing equitable opportunities for economic empowerment. Our employee, shef, and customer communities represent a wide, beautiful cross-section of individuals from diverse cultures, ethnicities, races, and walks of life.Shef is an equal opportunity employer. We strive to build a team that reflects the communities we serve, and a workplace that nurtures and empowers unique identities and experiences. We are committed to advancing equity in a tech industry that has often fallen short. We strongly encourage applications from BIPOC, women, LGBTQ+, and other individuals who are underrepresented in the industry.For individuals who require an accommodation during the interview process, please advise your company contact.
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Shef United StatesDate Posted: 15 Mar, 2023Work Location: San Francisco, United StatesSalary Offered: Not SpecifiedJob Type: Full TimeExperience Required: No experience requiredRemote Work: YesVacancies: 1 availableWHAT WE DOAt Shef, we are building a homemade food marketplace. We believe in providing the shefs in our community (refugees, immigrants, stay-at-home parents, retirees, and out-of-work restaurant chefs) the opportunity to make a meaningful income by doing what they love! We also believe that every person should have access to a wholesome, home-cooked meal at an affordable price. Building a community devoted to economic empowerment and cultural inclusivity -- that's why we started Shef.ROLEIn this role, you will be responsible for empowering teams to make the best decisions possible, building delightful experiences for consumers and Shefs across the country. You will define how and what we should collect and optimize for data-informed decision making. Your work will also influence team goals, find opportunities in the data to shift our product focus, and set a culture of rigorous experimental testing and iteration. You'll get to collaborate with a team that finds creative solutions to data puzzles.RESPONSIBILITIESBuild your market.
You, along with your General Manager and team, are a small group of business owners responsible for growth, operations, efficiency, regulatory, and more.Supply.
You will own managing and growing the supply side of the market, including crafting strategies & communications, relationship management, and some in-person interactions.Demand.
You will identify and analyze demand signals to drive a supply strategy that grows targeted sub-segments of demand.Project Management.
Design, implement, and analyze initiatives aimed at growth, efficiency, and marketplace dynamics.Data Analytics.
Pull data to derive insights that will guide the business moving forward.Team Management.
You will oversee the local operations team responsible for fulfilling all orders.Automation.
Reduce self and team's operational burden by automating tasks through internal tools and scripts.Strategy.
Provide input that will allow the team to make data-driven, strategic decisions.Thought leadership.
Partner with cross-functional teams to innovate and share best practices.Continuous improvement.
Constantly analyze ongoing efforts in order to detect areas of improvement.QUALIFICATIONS3+ years of experience in Operations / Consulting / Data Analytics and/or Strategy.Bachelor's degree in any of the following fields: business, economics, engineering, statistics, operations or similar.Strong problem-solving skills, a solution-oriented mindset, and a track record of being effective at overcoming obstacles.Data-driven decision-making and sound business judgment through analytical thinking.High sense of ownership and a roll-up-your-sleeves mentality.Strong written/verbal communication skills and a well-attuned sense of empathy.Leadership experience.Analytical skills.Proven experience interpreting and communicating data to various audiences.Collaborative and able to communicate work across disciplines.Eager to find innovative solutions to complex problems.Passionate about sharing authentic food and our mission to empower home cooks.PREFERREDDirect operating experience in a logistics, warehouse management, or on-site services context is not required but is a strong plus.Experience managing third-party vendor relationships is also a strong plus.At Shef, we are building a platform that celebrates difference and cultural inclusivity by providing equitable opportunities for economic empowerment. Our employee, shef, and customer communities represent a wide, beautiful cross-section of individuals from diverse cultures, ethnicities, races, and walks of life.Shef is an equal opportunity employer. We strive to build a team that reflects the communities we serve, and a workplace that nurtures and empowers unique identities and experiences. We are committed to advancing equity in a tech industry that has often fallen short. We strongly encourage applications from BIPOC, women, LGBTQ+, and other individuals who are underrepresented in the industry.For individuals who require an accommodation during the interview process, please advise your company contact.
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