Associate Director, Student Athlete Resource Center

Job SummaryReporting to the Managing Director, Student Athlete Resource Center (SARC) and Associate Director of Athletics, the Associate Director for the Student Athlete Resource Center acts as the unit lead for learning support for student-athletes in need of proactive academic support, graduate student athlete support, and Summer Bridge programming with all incoming student-athletes. While adhering to NCAA guidelines and athletic academic eligibility requirements, the incumbent will lead the team to support all student-athletes in an effort to complete Title 5, California State University (CSU), San Jose State University (SJSU) with the end goal of degree completion. Working with the SARC Team, the Associate Director for SARC develops, coordinates, implements, and assesses academic support and other retention services in accordance with University policies to ensure successful transitions. In particular, the Associate Director for SARC assists the team to provide detailed and accurate athletic academic coaching, successful learning support, and opportunities. The Associate Director for SARC must build strong relationships with Division I athletic coaches, athletic administration, University faculty and staff, and campus partners. The incumbent will also support the NCAA Academic Eligibility Coordinator in Academic Progress Rate (APR) and Graduation Success Rate (GSR) calculation and submission.Key ResponsibilitiesEvaluate student-athletes' needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resourcesWork directly with student athletes in academic jeopardy as their Learning SpecialistOversee, assess, and support tasks related to athletic academic coachingProvide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR)Knowledge, Skills & AbilitiesPossess excellent written and oral communication skillsAbility to analyze complex situations accurately and adopt effective course of actionDemonstrated ability to deal with challenging and complex issues in a positive and proactive mannerDemonstrated ability to plan and implement SASS trainings for learning support and GSRAbility to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agenciesRequired QualificationsEquivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job relatedFour years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problemsA master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experienceA doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counselingPreferred QualificationsMaster's DegreeDemonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success RateDemonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staffDemonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university settingExperience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibilityExperience with PeopleSoft, and/or customer service-based technology systemsExperience in hiring and supervisionExperience developing student programsExperience developing and delivering training or professional development programsDemonstrated experience working with a diverse population of studentsExperience working with student-athletesCompensationClassification: Student Services Professional IVAnticipated Hiring Range: $6,221/month - $6,978/monthCSU Salary Range: $5,732/month - $8,176/month

San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestThis position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252

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