The Sherwin-Williams Company
Management & Sales Training Program - Floorcovering
The Sherwin-Williams Company, Santa Rosa, California, us, 95402
The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. With Sherwin-Williams' promote-from-within philosophy, you will have the opportunity to progress into a Floorcovering Facility Operations Manager or Field Tech position upon successfully completing the initial 8-to-12-week training. With a national footprint, Sherwin Williams Floorcovering serves professional clients in all major markets throughout the United States. This provides you with career flexibility and consistent growth opportunities.
This position's typical schedule is 44 hours per week, which may include evenings and/or weekends.
During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you'll play in the team's success. You will assist in growing the company's market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development.
Our training experience provides you with all the skills necessary for a successful career in facility management or professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end - meaning you shape your future!
What you will gain:Limitless Career Opportunities:
This structured program provides the support you need, including formal discussions to review your objectives & development.Leadership Development:
You'll develop the foundation for what it takes to become a successful leader in our organization. We'll teach you how to excel at customer service, sales, and marketing, finance, and operations.Professional Networking:
You will also get out into the community and establish relationships essential to growing our business - and your success.
Responsibilities:Complete training consistent with established programSupport business strategies to increase sales and optimize profitabilityEnsure high levels of customer satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with wholesale and retail customersComplete store administrationEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysSupport employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Store Manager to make outside sales calls to increase market share
Minimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust have at least a bachelor's degree by the start of this development programMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:Have at least one (1) year experience working in a retail, sales, or customer service positionHave at least one (1) year of experience in leadership role(s), supervising others, or leading teamsHave previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.Have previous work experience selling floorcovering and/or floorcovering productsHave work experience using timekeeping and/or customer relationship management ("CRM") systemsWillingness to relocate for future job opportunitiesAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish
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This position's typical schedule is 44 hours per week, which may include evenings and/or weekends.
During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you'll play in the team's success. You will assist in growing the company's market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development.
Our training experience provides you with all the skills necessary for a successful career in facility management or professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end - meaning you shape your future!
What you will gain:Limitless Career Opportunities:
This structured program provides the support you need, including formal discussions to review your objectives & development.Leadership Development:
You'll develop the foundation for what it takes to become a successful leader in our organization. We'll teach you how to excel at customer service, sales, and marketing, finance, and operations.Professional Networking:
You will also get out into the community and establish relationships essential to growing our business - and your success.
Responsibilities:Complete training consistent with established programSupport business strategies to increase sales and optimize profitabilityEnsure high levels of customer satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with wholesale and retail customersComplete store administrationEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysSupport employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Store Manager to make outside sales calls to increase market share
Minimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust have at least a bachelor's degree by the start of this development programMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:Have at least one (1) year experience working in a retail, sales, or customer service positionHave at least one (1) year of experience in leadership role(s), supervising others, or leading teamsHave previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.Have previous work experience selling floorcovering and/or floorcovering productsHave work experience using timekeeping and/or customer relationship management ("CRM") systemsWillingness to relocate for future job opportunitiesAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish
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