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East Boston Neighborhood Health Center

Business Analyst

East Boston Neighborhood Health Center, Boston, Massachusetts, us, 02298


Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.Interested in this position? Apply online and create a personal candidate account!Time Type:

Full timeDepartment:

Patient AccountsAll Locations:

East BostonDescription:

Seeking a full-time Business Analyst in Patient Accounts at EBNHC! Under the direction of the Supervisor Financial Analytics & Revenue Control, the Business Analyst position will be responsible for measuring, analyzing, and evaluating data to assist in identifying revenue cycle process improvement and performance opportunities. The role requires strong listening, verbal, and written communication skills. A key responsibility includes interactions with key stakeholders and the ability to document and translate business functions’ needs into meaningful workflows and performance measures. This role requires high skill levels in MS Office, with an emphasis on Word, Excel, and PowerPoint programs. Healthcare experience preferred.Essential Duties and Responsibilities:Develop and maintain reporting, analytics, dashboards, and other solutions using tools available.Perform data extractions from various internal and external sites with concentrated focus on maintaining data integrity and integration into existing tools.Create, implement, and communicate metrics which will measure data integrity and indicate opportunities for process improvements.Document workflows and assist periodic assessments to ensure efficient processes.Analyze and evaluate information gathered from multiple sources and synthesize into actionable information.Manage reconciliation for a wide variety of projects. Play a key role in developing reconciliation policies.Assist in driving the consolidation, standardization, and consistency of reporting and analytics across multiple businesses and departments.Perform random audits of standard reports and performance measures for all areas of responsibility.Build on current reporting to provide further intelligence for performance optimization and efficiencies.Maintain good interpersonal relationships with stakeholders internal and external to the department.Provide feedback to assist EBNHC management in developing strategies to improve financial service operations.Qualifications and Requirements:Bachelor's Degree Preferred

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