Community Phone Company
VP of High Velocity Sales
Community Phone Company, Boston, Massachusetts, us, 02298
[Full Time] VP of High Velocity Sales at Community Phone Company (United States)VP of High Velocity Sales
Community Phone Company, United StatesDate Posted: 12 May, 2023Work Location: Boston, United StatesSalary Offered: $10000 — $250000 yearlyJob Type: Full TimeExperience Required: 6+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableAbout Community Phone
remote first and alwaysCommunity Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.In the smartphone revolution, we've forgotten about the phone; it serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.Our team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.About the role
We're looking to add to our sales team, by expanding our leadership. As our
Director of Sales , you'll handle sales goals and day-to-day operations on the consumer side and continue to expand the international team.You will...
Own Lead Conversion
and quality rates + cost efficiencyStand up and Experiment
with new playbooks, processes, and automation to increase the overall lead conversion rateMotivate, Coach, and Mentor
sales agentsImplement and Monitor
individual sales Targets that align with overall sales team KPIs and metricsImprove Sales Training
to exceed customer expectations and maximize first-call conversionsAnalyze
call, ticket, and chat data and prepare reportsProvide
feedback and performance evaluations routinelyEnforce, Maintain, and Improve
SOPsYou are...
An Experienced Leader
who has 5+ years of experience in a consumer inbound sales environment and is comfortable leading a team of 12+ sales team membersA Builder
with an eagerness to dive into analyticsCustomer-Focused
and look to provide the best experience possible for each customer from our team membersA Coach
who can motivate and encourage and bring out the best in our teamCommunity Phone Culture
Community Phone has a
customer-obsessed
culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.Beyond the job description, here are some traits members of our team share:We value
Curiosity
and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.Efficiency
in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience.We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks.We strive for
Transparency
and prioritize open,
Direct
communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback.We value a
Caring Mentality . Our customers come first, and we collaborate to provide exceptional service.Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!Our salary ranges are determined by role, level, and locationAbout Community Phone Company
Modern landline and voice services
Company Size:
51 - 250 PeopleYear Founded:
2018Country:
United StatesCompany Status:
Actively Hiring#J-18808-Ljbffr
Community Phone Company, United StatesDate Posted: 12 May, 2023Work Location: Boston, United StatesSalary Offered: $10000 — $250000 yearlyJob Type: Full TimeExperience Required: 6+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableAbout Community Phone
remote first and alwaysCommunity Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.In the smartphone revolution, we've forgotten about the phone; it serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.Our team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.About the role
We're looking to add to our sales team, by expanding our leadership. As our
Director of Sales , you'll handle sales goals and day-to-day operations on the consumer side and continue to expand the international team.You will...
Own Lead Conversion
and quality rates + cost efficiencyStand up and Experiment
with new playbooks, processes, and automation to increase the overall lead conversion rateMotivate, Coach, and Mentor
sales agentsImplement and Monitor
individual sales Targets that align with overall sales team KPIs and metricsImprove Sales Training
to exceed customer expectations and maximize first-call conversionsAnalyze
call, ticket, and chat data and prepare reportsProvide
feedback and performance evaluations routinelyEnforce, Maintain, and Improve
SOPsYou are...
An Experienced Leader
who has 5+ years of experience in a consumer inbound sales environment and is comfortable leading a team of 12+ sales team membersA Builder
with an eagerness to dive into analyticsCustomer-Focused
and look to provide the best experience possible for each customer from our team membersA Coach
who can motivate and encourage and bring out the best in our teamCommunity Phone Culture
Community Phone has a
customer-obsessed
culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.Beyond the job description, here are some traits members of our team share:We value
Curiosity
and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.Efficiency
in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience.We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks.We strive for
Transparency
and prioritize open,
Direct
communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback.We value a
Caring Mentality . Our customers come first, and we collaborate to provide exceptional service.Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!Our salary ranges are determined by role, level, and locationAbout Community Phone Company
Modern landline and voice services
Company Size:
51 - 250 PeopleYear Founded:
2018Country:
United StatesCompany Status:
Actively Hiring#J-18808-Ljbffr