Nordstrom
Data Analyst 2, Customer Analytics (Hybrid, Seattle or Los Angeles)
Nordstrom, Los Angeles, California, United States, 90079
Job Description
Who we are...Nordstrom is reinventing the retail industry through the power of data and artificial intelligence. The vision for Data Science & Analytics at Nordstrom is to be the best data-driven fashion retailer in the world, and we win by being relevant to the customer through an application of insight and prediction to outcomes.
The Data Analyst 2 role on the Customer Analytics team is responsible for collecting, analyzing and presenting data to improve decision making around the customer experience. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be able to communicate those insights in a way that builds confidence and enables decisions that drive business value.
We are part of the Nordstrom’s Customer Analytics, Strategy team with the focus on supporting executive management with robust decision support data science. Here we build data science products and provide analytics consulting in support of strategic business decisions, including customer personalization, marketing, merchandise, supply chain, and digital experience. We work as the quantitative right-hand for the executive team with a passion for supporting data-driven decision making, a devotion to advanced techniques, along with a creative team spirit!
A day in the life…Partner with key stakeholders on data analysis problems.Apply common statistical methods, data modeling, and predictive analysis to answer strategic questions for the business.Provide actionable insights to the business through data analytics and synthesize results into succinct presentations that aid senior management in decision making.Collect data to analyze, execute and measure the customer analysis, marketing campaigns, merchandise and digital experience analysis.Support BI reporting, database production and ad hoc analysis.Dive deep into complex business problems and provide insights into acquisition and demand patterns through hypothesis testing.Dive deep into complex business problems and provide insights to Customer, Corporate Strategy or Merchandise through hypothesis testing.Actively collaborate to apply learning to other channels/campaigns/products/business units.Utilize SQL/Python/R or other relevant statistical tools for data mining and predictive analytics.Reconcile divergent demands of multiple stakeholders in a fast work environment.Perform other duties as assigned.You own this if you have…Bachelor’s degree in marketing, statistics, math, economics or related quantitative discipline.Advanced quantitative degree preferred.2+ years of experience using Python/SQL/R (or equivalent) programming languages required.2+ years of experience analyzing data, drawing conclusions and making recommendations.Proficiency with advanced graphics/visualization software/packages (e.g. R-Shiny, ggplot, plotly, matplotlib, Tableau, Data Studio).Ability to demonstrate analytical and problem-solving skills.Clear and effective written and verbal communication and strong interpersonal skills.Ability to develop strong, synergistic relationships with a multitude of teams and personnel.Interest in fashion and shopping a plus.You’ll love this job if you...…are a self-directed individual who operates with passion, urgency, focus, and discipline… put simply, you get-stuff-done.…have problem solving skills that are unparalleled…you are scrappy and resourceful.…are an adaptable team player. You will enthusiastically take on other assignments as needed to support your team!…are detailed-oriented with a knack for precision and accuracy in numbers and analyses.…are someone who appreciates diversity in all its forms.…are someone who appreciates a company that values and encourages work-life balance.We’ve got you covered...Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time Away.Life Insurance and Disability.Merchandise Discount and EAP Resources.A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
2022 Nordstrom, Inc.
Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
California: $76,500 - $144,500 annually, Washington: $76,500 - $144,500 annually.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf#J-18808-Ljbffr
Who we are...Nordstrom is reinventing the retail industry through the power of data and artificial intelligence. The vision for Data Science & Analytics at Nordstrom is to be the best data-driven fashion retailer in the world, and we win by being relevant to the customer through an application of insight and prediction to outcomes.
The Data Analyst 2 role on the Customer Analytics team is responsible for collecting, analyzing and presenting data to improve decision making around the customer experience. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be able to communicate those insights in a way that builds confidence and enables decisions that drive business value.
We are part of the Nordstrom’s Customer Analytics, Strategy team with the focus on supporting executive management with robust decision support data science. Here we build data science products and provide analytics consulting in support of strategic business decisions, including customer personalization, marketing, merchandise, supply chain, and digital experience. We work as the quantitative right-hand for the executive team with a passion for supporting data-driven decision making, a devotion to advanced techniques, along with a creative team spirit!
A day in the life…Partner with key stakeholders on data analysis problems.Apply common statistical methods, data modeling, and predictive analysis to answer strategic questions for the business.Provide actionable insights to the business through data analytics and synthesize results into succinct presentations that aid senior management in decision making.Collect data to analyze, execute and measure the customer analysis, marketing campaigns, merchandise and digital experience analysis.Support BI reporting, database production and ad hoc analysis.Dive deep into complex business problems and provide insights into acquisition and demand patterns through hypothesis testing.Dive deep into complex business problems and provide insights to Customer, Corporate Strategy or Merchandise through hypothesis testing.Actively collaborate to apply learning to other channels/campaigns/products/business units.Utilize SQL/Python/R or other relevant statistical tools for data mining and predictive analytics.Reconcile divergent demands of multiple stakeholders in a fast work environment.Perform other duties as assigned.You own this if you have…Bachelor’s degree in marketing, statistics, math, economics or related quantitative discipline.Advanced quantitative degree preferred.2+ years of experience using Python/SQL/R (or equivalent) programming languages required.2+ years of experience analyzing data, drawing conclusions and making recommendations.Proficiency with advanced graphics/visualization software/packages (e.g. R-Shiny, ggplot, plotly, matplotlib, Tableau, Data Studio).Ability to demonstrate analytical and problem-solving skills.Clear and effective written and verbal communication and strong interpersonal skills.Ability to develop strong, synergistic relationships with a multitude of teams and personnel.Interest in fashion and shopping a plus.You’ll love this job if you...…are a self-directed individual who operates with passion, urgency, focus, and discipline… put simply, you get-stuff-done.…have problem solving skills that are unparalleled…you are scrappy and resourceful.…are an adaptable team player. You will enthusiastically take on other assignments as needed to support your team!…are detailed-oriented with a knack for precision and accuracy in numbers and analyses.…are someone who appreciates diversity in all its forms.…are someone who appreciates a company that values and encourages work-life balance.We’ve got you covered...Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time Away.Life Insurance and Disability.Merchandise Discount and EAP Resources.A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
2022 Nordstrom, Inc.
Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
California: $76,500 - $144,500 annually, Washington: $76,500 - $144,500 annually.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf#J-18808-Ljbffr