Greater Baltimore Medical Center (GBMC)
Emergency Department Assessment and Discharge Coordinator- PRN
Greater Baltimore Medical Center (GBMC), Baltimore, Maryland, United States, 21276
Under general supervision provides appropriate and timely discharge disposition according to the medical plan of care. Provides and assists patients and their families with information to help them understand various disorders, disabilities, or social problems that predispose illness and interfere with patient care. Assists the patient in the utilization of health care services, community resources, education and other information as it relates to the patient's illness or disorder.EducationAssociates degree in related field or additional years of experience in lieu of degreeExperienceThree years' progressively responsible work experience in psychiatric/chemical dependency field or
related health care setting.SkillsKnowledgeable of available community resourcesAdvanced skills in oral and written communicationSkill in organizing workload and balancing many tasksSkills in time managementSkills in data and statistical analysisAbility to evaluate data gathered for medical plan of treatment.Patient & Workplace Safety:Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.Patient Population:Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.Principal Duties and ResponsibilitiesGathers and evaluates all pertinent information for discharge by:Interviewing patients and families in the Emergency Room to obtain psycho-social history.Contacting appropriate ER personnel and/or obtaining medical records to assist in determining and meeting patient needs; communicates with other patient care team members exchanging information regarding social, emotional or environmental problems.Provides advice and guidance to patient and familiesTo help resolve social or emotional problems. Refers patients and families needing more complex counseling or specialized casework services to appropriate community resources. Participates in conferences on behalf of patients with other health care professionals to communicate environmental problems, which may affect a patient's response to treatment.Prepares and maintains records and reports by:Preparing and updating social case record, which may include pertinent summaries or notes containing related social information of use to patient care personnel.Maintaining appropriate casework statistics.Directs patients to designated community agencies or resources for financial assistance, counseling, auxiliary care and so forth. Refer patients needing immediate financial aid, clothing, food and so forth.Conducts timely discharge planning for ER patients, including those with psychiatric/chemical dependency disorders and disabilities/illnesses, by:Assessing needs for home care, auxiliary services or aiding in extended care facility placements. Coordinating and arranging for special care, adoption, foster care, or protective services.Obtaining facility placements for psychiatric patients within two hours after treatment and plan determined.Making appropriate home health referrals for nursing care and durable medical equipment.Conducts general/psycho-social assessments with patients who have been identified as needing psychiatric/chemical dependency services.Coordinates discharge efforts with the designated authorities in the community for guidance on legal and social consequences of situations such as child and adult abuse, neglect, rape, etc.Evaluates and studies patients/families functioning in relation to medical problems upon request from other health care disciplines. These are received verbally, in writing, at interdisciplinary rounds and in informal communications. The answers are written and verbal.May assist in establishing Power of Attorney, Living Wills and guardianship proceedings for patients.All roles must demonstrate GBMC Values:RespectTreats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others' needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyCOVID-19 VaccinationAll applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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related health care setting.SkillsKnowledgeable of available community resourcesAdvanced skills in oral and written communicationSkill in organizing workload and balancing many tasksSkills in time managementSkills in data and statistical analysisAbility to evaluate data gathered for medical plan of treatment.Patient & Workplace Safety:Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.Patient Population:Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.Principal Duties and ResponsibilitiesGathers and evaluates all pertinent information for discharge by:Interviewing patients and families in the Emergency Room to obtain psycho-social history.Contacting appropriate ER personnel and/or obtaining medical records to assist in determining and meeting patient needs; communicates with other patient care team members exchanging information regarding social, emotional or environmental problems.Provides advice and guidance to patient and familiesTo help resolve social or emotional problems. Refers patients and families needing more complex counseling or specialized casework services to appropriate community resources. Participates in conferences on behalf of patients with other health care professionals to communicate environmental problems, which may affect a patient's response to treatment.Prepares and maintains records and reports by:Preparing and updating social case record, which may include pertinent summaries or notes containing related social information of use to patient care personnel.Maintaining appropriate casework statistics.Directs patients to designated community agencies or resources for financial assistance, counseling, auxiliary care and so forth. Refer patients needing immediate financial aid, clothing, food and so forth.Conducts timely discharge planning for ER patients, including those with psychiatric/chemical dependency disorders and disabilities/illnesses, by:Assessing needs for home care, auxiliary services or aiding in extended care facility placements. Coordinating and arranging for special care, adoption, foster care, or protective services.Obtaining facility placements for psychiatric patients within two hours after treatment and plan determined.Making appropriate home health referrals for nursing care and durable medical equipment.Conducts general/psycho-social assessments with patients who have been identified as needing psychiatric/chemical dependency services.Coordinates discharge efforts with the designated authorities in the community for guidance on legal and social consequences of situations such as child and adult abuse, neglect, rape, etc.Evaluates and studies patients/families functioning in relation to medical problems upon request from other health care disciplines. These are received verbally, in writing, at interdisciplinary rounds and in informal communications. The answers are written and verbal.May assist in establishing Power of Attorney, Living Wills and guardianship proceedings for patients.All roles must demonstrate GBMC Values:RespectTreats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others' needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyCOVID-19 VaccinationAll applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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