Ken Garff Automotive Group
Automotive Sales BDC Representative
Ken Garff Automotive Group, Culver City, California, United States, 90232
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!Culver City Honda , a Ken Garff Automotive Dealership, is currently looking for a
Customer Support Representative
that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.Looking for:
Congenial and cooperative with an efficient, precise work ethicFriendly and cooperative with an ability to quickly connect with customersExcellent verbal and written communication skills; deals creatively, logically, and empathetically with customers and coworkersHigh School diploma or equivalent required; college degree preferredMust be able to provide references upon requestWhy you’ll love working with us:
Competitive compensation package and 401k with company matchOpportunities for BONUSES in addition to the hourly pay.Monthly Pay Range: $2,700.00-$4,800.00 combining hourly base and bonuses/incentives.Wellness Time Off, plus holidays, plus a Personal Purpose DayMedical, Dental, Vision, Disability Insurance, AD&D, and Life InsuranceFlex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave StipendYear-end bonus program for ALL employees (Garff Giveback)Employee discounts on vehicle purchase, parts, service, and more!The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance-related bonuses and incentives.What you’ll do as a Customer Support Rep:
Respond to phone and internet leads promptly and in accordance with the Ken Garff follow-up processesProvide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concernsSchedule appointments with customers to view and test drive new and used inventoryDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the new and used inventory the dealership carriesEstablish and maintain great customer relationships that encourage repeat and referral businessAt first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear. Because listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most (far more than buildings, uniforms, or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We’re just different that way.Will you join us as a new
Customer Support Rep ? Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.
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Customer Support Representative
that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.Looking for:
Congenial and cooperative with an efficient, precise work ethicFriendly and cooperative with an ability to quickly connect with customersExcellent verbal and written communication skills; deals creatively, logically, and empathetically with customers and coworkersHigh School diploma or equivalent required; college degree preferredMust be able to provide references upon requestWhy you’ll love working with us:
Competitive compensation package and 401k with company matchOpportunities for BONUSES in addition to the hourly pay.Monthly Pay Range: $2,700.00-$4,800.00 combining hourly base and bonuses/incentives.Wellness Time Off, plus holidays, plus a Personal Purpose DayMedical, Dental, Vision, Disability Insurance, AD&D, and Life InsuranceFlex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave StipendYear-end bonus program for ALL employees (Garff Giveback)Employee discounts on vehicle purchase, parts, service, and more!The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance-related bonuses and incentives.What you’ll do as a Customer Support Rep:
Respond to phone and internet leads promptly and in accordance with the Ken Garff follow-up processesProvide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concernsSchedule appointments with customers to view and test drive new and used inventoryDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the new and used inventory the dealership carriesEstablish and maintain great customer relationships that encourage repeat and referral businessAt first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear. Because listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most (far more than buildings, uniforms, or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We’re just different that way.Will you join us as a new
Customer Support Rep ? Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.
#J-18808-Ljbffr