City of Gardena
Transit Training and Safety Manager (TTSM)
City of Gardena, Gardena, California, United States, 90248
Under the supervision of the Director of Transportation, or their designee, the TTSM manages, coordinates, monitors, assesses and provides training programs for GTrans operators, mechanics and other GTrans personnel. Develops, organizes, reviews and implements a comprehensive safety plan for GTrans. Manages, assigns, reviews, and evaluates the work of assigned staff. The TTSM provides managerial and administrative direction to training staff, promotes/delivers training campaigns, and coordinates all training needs for GTrans staff. Develops and directs a range of training, safety, risk management and security programs for GTrans employees to ensure that service is provided in a safe and efficient manner. Performs other related duties as assigned. Duties may include, but are not limited to, the following:Establishes and manages the development and implementation of goals, plans, and priorities for department-wide safety training programs and safety meetings for all Operations and Maintenance personnel. Provides for appropriate courses of instruction in safety procedures and develops a variety of training materials, including manuals, bulletins and written procedures related to transit safety and security.Oversees and develops training programs, lesson plans and other training tools and materials to ensure training is relevant and current. May be required to deliver training programs as directed by management.Monitors and analyzes the delivery of training to ensure quality and recommends cost-effective resources to help meet the department's goals and needs.Evaluates and manages the effectiveness of the department's instruction performance to ensure conformance with department's objectives and goals and advises the Director of Transportation, or their designee, of any matters requiring attention.Oversees and trains new trainers and trainees and makes recommendations on areas that may need further training or improvement.Prepares reports, correspondence, standard operating procedures, and operations notices on various topics including the status of the training program, goals, activities, achievements, shortfalls, and projections.Represents GTrans as the ADA Reasonable Modification Coordinator and is responsible for all ADA inquiries.Ensures training program milestones, reviews, and data are properly documented and maintained to best track, monitor, and report on training needs, staff requirements, and Key Performance Indicators (KPIs).Interacts with various department personnel and outside agencies to resolve problems and issues.Creates training schedules and manages training resources.Drives a bus to demonstrate maneuvers for purposes of training and instructing.May also be required to drive a bus in revenue or non-revenue service as directed by management.Directs and monitors work of staff assigned in training and safety section of Bus Operations department, in accordance with applicable rules and regulations, procedures, practices and labor agreements/MOUs.Oversees the maintenance of employee training records.Conducts disciplinary actions/investigations, hearings and counseling sessions pertaining to accidents/training/driving skills.Manages audits and oversees the DMV pull notice program to ensure all employee license and certificates are in order and notifies division managers of deficiencies.Oversees and is responsible for organization safety compliance including the Federal Transit Administration Public Transportation Agency Safety Plans (PTASP).Reviews, maintains and updates GTrans Building Emergency Plan and coordinates with the appropriate Fire/Police Department staff. Serves as GTrans co-representative on the City's Emergency Operations Center Committee.Manages the occupational health, employee wellness, and risk management programs at GTrans. Works collaboratively with various departments to effectively manage these programs.Directs the investigation of GTrans accidents and incidents and oversees the timely grading of accidents/incidents. Collaborates with the Operations and Maintenance divisions to determine appropriate re-training required for personnel.Develops and oversees GTrans’ Bus security program including system threat and vulnerability assessments, collaborating with the Gardena Police Department, Los Angeles Police Department and the Los Angeles County Sheriff's Office for coordination of law enforcement detail and activities for GTrans operations. Coordinates all reporting from the collaborating agencies to GTrans regarding services provided.Conducts department security initiatives with police departments, and/or third-party security services.Works with the City Attorney's Office and Risk Management staff on resolution of claim settlements involving GTrans property or staff and may be asked to represent the City in legal proceedings.Ensures that all GTrans facilities are in compliance with Cal-OSHA and other safety and health requirements. Conducts inspections and audits of the work environment to detect existing or potential hazards.Researches and reviews federal, state and local safety laws and regulations to ensure department compliance.Develops specifications for acquisition and maintenance of building and bus security equipment. Makes recommendations for new security systems and devices, as appropriate.Monitors and maintains City facilities and bus video surveillance tapes related to security issues.Oversees the collection and maintenance of all safety and security data on a monthly basis for management reports including data required by federal, state or local governments.Coordinates and conducts meetings and/or training for safety and security policies and procedures, as assigned.Organizational Responsibilities
Position in this class reports to the Director of Transportation, or their designee, being specifically responsible for departmental training, accident investigation and safety programs, and the coordination of ongoing training and safety activities or programs, as needed. Position may also be assigned managerial responsibilities over designated departmental tasks and supervise staff in the department. Monitors compliance with applicable federal, state, and local laws and regulations governing public transit systems.Education and Experience
Graduation from an accredited college or university with a bachelor’s degree is preferred but not required.Four (4) years of recent, paid professional work experience in supervisorial bus training instruction, delivering bus training, creating bus training curriculum, and/or oversight of safety program.Two (2) of the required four (4) years must have included supervisory and/or managerial responsibilities.Knowledge and Abilities
Knowledge of applicable federal, state and local laws, rules and safety regulations.Supervisory principles and practices.Principles of training program development.Effective customer service techniques.Accident/incident recordkeeping techniques.Accident investigation techniques.Effective coordinating and leading skills.Personal computer operations.Ability to operate a large motor coach and related equipment.Plan, organize and implement a comprehensive training program in bus, maintenance, accident/incident and safety training.Prepare training materials, lesson plans and schedules.Collect and analyze data.Conduct facility and safety inspections.Conduct informational and training meetings.Communicate clearly and concisely in English, both orally and in writing.Establish and maintain effective and cooperative working relationships.Motivate employees to practice safe working habits and methods, ability to work in a fast-paced environment.Skills
Computer skills required; Intermediate skills in Microsoft Word, Excel and Power Point; excellent written and verbal communication skills, report writing and presentation skills. Bilingual ability is highly desirable. CAD/scheduling software skills is desirable.Physical Demands and Working Conditions
Work is performed both in an office environment and in the field. Office work requires sitting and standing for prolonged periods of time and using a computer keyboard and screen. Physical demands include talking, listening, standing, kneeling, bending, twisting, reaching and grasping in the performance of duties. Field work requires driving, sitting, standing, writing, walking, lifting up to 50 pounds; contact with the general public; exposure to seasonal weather conditions, noisy and hazardous traffic situations, moving equipment, and chemical, physical and mechanical hazards. Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations; and utilize safety equipment and personal protective gear, if and when required. Must be able to work various hours and days. May be asked to respond to emergency needs outside of normal work hours. Some travel may be required.License
Must have the ability to possess and maintain a Class A or B driver’s license with a “P” passenger and air brake endorsement within six months of employment. Must provide, at time of application, a current (within 30 days) K-4 printout of driving record, obtainable from the Department of Motor Vehicles. Must have no more than 1 point within a 3-year period on driving record. Must have the ability to possess and maintain a Verification of Transit Training Certificate and medical certificate; Department of Transportation (DOT) Transit Safety Institute (TSI) certificate (Bus Operator Training), TSI accident Investigation is desirable; Completion of pre-supervisory and supervisory training is desirable.Special Conditions
Designated Management-level classification.Statement of Economic Interest required.Must be able to pass a job-related medical examination that includes drug and alcohol testing.Employment is subject to background checks and verifications.Position is considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.Subject to random drug and alcohol testing.Please submit the required license, certificate, or registration with the State as evidence of professional or technical proficiency at the same time of filing the application. The Human Resources Officer will require necessary verification of qualifications as specified in the job bulletin.Testing Process
Minimum Qualification Screening - Pass/FailSupplemental Questionnaire - Pass/FailOral Interview - 100% of total score*Testing process is subject to change. Candidates must pass all examinations to be placed on the eligible list. Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.
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Position in this class reports to the Director of Transportation, or their designee, being specifically responsible for departmental training, accident investigation and safety programs, and the coordination of ongoing training and safety activities or programs, as needed. Position may also be assigned managerial responsibilities over designated departmental tasks and supervise staff in the department. Monitors compliance with applicable federal, state, and local laws and regulations governing public transit systems.Education and Experience
Graduation from an accredited college or university with a bachelor’s degree is preferred but not required.Four (4) years of recent, paid professional work experience in supervisorial bus training instruction, delivering bus training, creating bus training curriculum, and/or oversight of safety program.Two (2) of the required four (4) years must have included supervisory and/or managerial responsibilities.Knowledge and Abilities
Knowledge of applicable federal, state and local laws, rules and safety regulations.Supervisory principles and practices.Principles of training program development.Effective customer service techniques.Accident/incident recordkeeping techniques.Accident investigation techniques.Effective coordinating and leading skills.Personal computer operations.Ability to operate a large motor coach and related equipment.Plan, organize and implement a comprehensive training program in bus, maintenance, accident/incident and safety training.Prepare training materials, lesson plans and schedules.Collect and analyze data.Conduct facility and safety inspections.Conduct informational and training meetings.Communicate clearly and concisely in English, both orally and in writing.Establish and maintain effective and cooperative working relationships.Motivate employees to practice safe working habits and methods, ability to work in a fast-paced environment.Skills
Computer skills required; Intermediate skills in Microsoft Word, Excel and Power Point; excellent written and verbal communication skills, report writing and presentation skills. Bilingual ability is highly desirable. CAD/scheduling software skills is desirable.Physical Demands and Working Conditions
Work is performed both in an office environment and in the field. Office work requires sitting and standing for prolonged periods of time and using a computer keyboard and screen. Physical demands include talking, listening, standing, kneeling, bending, twisting, reaching and grasping in the performance of duties. Field work requires driving, sitting, standing, writing, walking, lifting up to 50 pounds; contact with the general public; exposure to seasonal weather conditions, noisy and hazardous traffic situations, moving equipment, and chemical, physical and mechanical hazards. Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations; and utilize safety equipment and personal protective gear, if and when required. Must be able to work various hours and days. May be asked to respond to emergency needs outside of normal work hours. Some travel may be required.License
Must have the ability to possess and maintain a Class A or B driver’s license with a “P” passenger and air brake endorsement within six months of employment. Must provide, at time of application, a current (within 30 days) K-4 printout of driving record, obtainable from the Department of Motor Vehicles. Must have no more than 1 point within a 3-year period on driving record. Must have the ability to possess and maintain a Verification of Transit Training Certificate and medical certificate; Department of Transportation (DOT) Transit Safety Institute (TSI) certificate (Bus Operator Training), TSI accident Investigation is desirable; Completion of pre-supervisory and supervisory training is desirable.Special Conditions
Designated Management-level classification.Statement of Economic Interest required.Must be able to pass a job-related medical examination that includes drug and alcohol testing.Employment is subject to background checks and verifications.Position is considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.Subject to random drug and alcohol testing.Please submit the required license, certificate, or registration with the State as evidence of professional or technical proficiency at the same time of filing the application. The Human Resources Officer will require necessary verification of qualifications as specified in the job bulletin.Testing Process
Minimum Qualification Screening - Pass/FailSupplemental Questionnaire - Pass/FailOral Interview - 100% of total score*Testing process is subject to change. Candidates must pass all examinations to be placed on the eligible list. Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.
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