FinTech LLC
ServiceNow Business Analyst
FinTech LLC, Phila, Pennsylvania, United States, 19117
About Client:The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.It offers a comprehensive set of services, including:IT Services: Application development, maintenance, and testing.Consulting: Business consulting, IT strategy, and digital transformation.Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.Enterprise Solutions: Implementation and support of enterprise-level software solutions.Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.Salary Range:
$120K-$130K/AnnumJob Description:Technical/Functional Skills:Service Now - ITSM (Incident, Problem & Change Mgmt.), CMDB moduleRoles & Responsibilities:Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.Diligently tracks all the stories that need to be delivered within a given timeframe.Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.Experience defining and documenting governance processes and procedures and ensuring that the processes are followed.
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$120K-$130K/AnnumJob Description:Technical/Functional Skills:Service Now - ITSM (Incident, Problem & Change Mgmt.), CMDB moduleRoles & Responsibilities:Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.Diligently tracks all the stories that need to be delivered within a given timeframe.Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.Experience defining and documenting governance processes and procedures and ensuring that the processes are followed.
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