Business Analyst

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working ArrangementRemoteJob DescriptionThe opportunityTo research and analyze improvement opportunities, conducts workflow analysis, suggests, and facilitates implementation of solutions that meet business needs.ResponsibilitiesResearch and document issues involving workflow procedures and processes.Analyze data and develop creative solutions.Coordinate recommended process changes, enhancements and product implementations, including test plans to ensure successful implementation.Translate business and user requirements into Epics, Features, and User Stories.Conduct review sessions to gain approval of requirements and lead changes through the application of standard control processes and tools.How will you create impact?The role will report into the Delivery organization of US Retirement Technology office and will work with our Business Operations partners to assist with the analysis needs of transformation initiatives.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forIn-depth understanding of business analysis principles and methodologies, and technological systems.Good understanding of the group function including product offerings, and service and management structure.Experienced using business analysis tools and techniques.Ability to cultivate relationships with key collaborators representing a broad range of functions and levels.Familiarity with enterprise-level systems and applications.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.Salary & BenefitsThe annual base salary for this role is listed below.Primary LocationBoston, MassachusettsSalary range is expected to be between$85,750.00 USD - $159,250.00 USDIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.Know Your Rights

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Pay TransparencyCompany: John Hancock Life Insurance Company (U.S.A.)

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