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IFG Companies

Director of Product Management

IFG Companies, Raleigh, North Carolina, United States,


About IFG Companies

IFG Companies, founded in 1985, is one of America’s largest privately held, property and casualty “A” rated insurance groups in the United States. As a private company, IFG is focused on profitable growth through superior underwriting of a range of products and services to its producers and insureds.

LOCATION

IFG Companies is hiring in

Arizona, Connecticut, Florida, Georgia, Illinois, New Jersey, North Carolina

and on a case-by-case basis in New York, Ohio, Pennsylvania, Texas, and Virginia. Applicants must reside in one of these states to be hired. Remote and flexible work arrangements are provided to all employees based on manager approval.

SALARY RANGE

The expected salary range is $140,000 to $175,000 and subject to change at any time at the discretion of the Company.

Position Summary

Contributes to countrywide and state-specific product development initiatives, business strategies, compliance, and general maintenance activities relative to AAIS, ISO, and IFG Companies' Commercial Insurance proprietary products for multiple lines of business. Actively engages with stakeholders including Customer Experience, Marketing, Operations, Underwriting, Claims, Actuarial, and external Commercial Insurance organizations. Leads design, analysis, assignment, development, and maintenance for Commercial Line of Business Insurance forms including, but not limited to customer notices and disclosures, quotes, applications, producer bulletins, manuscripts, or other pertinent product materials (manuals, reference charts, guidelines).

Primary Job Duties And Responsibilities

Develops product and coverage strategies and product development initiatives in conjunction with VP Product Management, CUO, Line of Business Leaders, Claims, Actuarial, Compliance, and Legal.Drafts policy and endorsement language. Creates filing documentation and responses for Departments of Insurance. Collaboratively or independently creates and revises non-policy forms including: Option selection forms, important notices, bulletins, applications, quotes, adverse decision letters, and any other pertinent non-policy forms.Provides advanced coverage analysis expertise & direction for policy and/or non-policy forms.Conducts competitor coverage analysis and makes recommendations for coverage and forms strategies. Creates side-by-side coverage comparisons for filing documentation and coverage analysis.Develops communication, documentation, training, and marketing materials in order to communicate coverage and/or non-policy forms information to internal and external customers.Conducts training when needed. Serves as a resource for Product Management Department, Claims, Sales, Business Centers, and Underwriting staff for direction and training on the coverage intent and application of commercial lines forms and contract language.Advances the understanding of the quote, issuance, and policy administration systems to facilitate the development of policy and non-policy forms.Provides consultation on the development of forms. May direct others as part of a cross-functional team or project leader.May represent IFG Companies as the coverage/form expert for industry committees such as ISO, AAIS, NAIC, WSIA, and PCIA.Oversees and administers SERFF State filings, completes certifications, sets up and maintains an IFG Companies' approval and filing documentation database, responds to DOI regulatory inquiries, and works with team members to ensure timely and concise state filing.Provides input to the Filing Analyst on regulatory and filing approach in response to DOI inquiries on coverage, rate filings, and market conduct exams. Serves as a consultant on other regulatory interactions.Maintains knowledge on current and emerging issues for assigned area(s) of responsibility, assesses the impact, and collaborates with management on how to incorporate solutions.Collaborates with LOB, Legal, Compliance, and Actuarial to resolve any issues relevant to securing state approval of forms and rates, or to revise products or procedures for compliance with new laws.In conjunction with the VP of Product Management, contributes to the formulation of state and countrywide market strategies in conjunction with regulatory, actuarial, and legal partners. Develops and executes on line of business strategies for Commercial traditional and specialty products at a countrywide level. This position may manage others.Attracts, develops, motivates, and retains critical talent. Communicates results and priorities effectively to the team.Supervises the filing analyst and the process.Other duties as assigned.

Knowledge, Skills And Abilities

Technical knowledge/critical thinking: Ability to apply, analyze, plan, develop, improve on, and implement processes. Ability to dissect and manage data at a cellular level to optimize coverage and product selection, market positioning, and competitive position.Ability to balance analysis with competitor behaviors within the marketplace. Advanced ability to think strategically.Project Management: Advanced project management skills.Communication Skills: Expert verbal and written communication skills.Advanced leadership skills, including the ability to leverage differences, manage in a participative manner, develop employees, manage change effectively, inspire others, and promote a vision, understand and navigate the organization.Advanced understanding of regulatory and compliance issues as well as Department of Insurance filing processes.Internal and external customer-focused orientation.Advanced oral and written communication skills with the ability to influence at all levels of the organization. Includes the ability to communicate the intent of contract and non-policy form language to all levels of the organization.Strong presentation skills. Advanced organization and time management skills, along with outstanding attention to detail.Advanced ability to analyze and develop competitive information, understanding changing legal climate and making appropriate coverage recommendations and decisions.Ability to use Microsoft programs such as Outlook, Excel, PowerPoint, Word, or other data-based applications.Willingness to travel as needed.

Education / Experience / Certifications

Bachelor's degree in business management, management information, analytics, risk management or related field or relevant industry experience.Masters and/or a Juris Doctoral degree highly preferred.5+ years of insurance product management experience with preferred experience in Commercial Insurance. Must exhibit in-depth Property and Casualty industry knowledge (i.e., policy production, endorsements, state filings, market research, compliance, rating, claims).Previous experience supervising or mentoring others.Possessing significant progress toward or motivated to complete one or more of the following insurance designations: CPCU, AU, ARM, and ASLI, etc.Successful experience practicing insurance law is highly desired.

PHYSICAL DEMANDS

Physical demands are considered to be that of an office environment, climate-controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer, and interactions with others in meetings or via phone.Ability to travel as necessary for business reasons.

Benefits

We offer a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, education assistance, and paid time off, including paid parental leave and a birthday holiday.

IFG Companies is an equal opportunity employer committed to a diverse workforce. M/F/D/V#J-18808-Ljbffr