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Light & Wonder - iGaming

Senior Commercial Account Manager

Light & Wonder - iGaming, Chicago, Illinois, United States, 60290


Company DescriptionIf it’s iGaming, we know a thing or two. Our iGaming business is the digital arm of Light & Wonder. We are the world’s leading iGaming aggregation platform and content creation provider. The gaming industry is evolving at pace and there is a huge opportunity to continue to grow our leading position. Together with the wider Light & Wonder business we are uniquely positioned to transform the player experience, focused on being the world’s leading cross platform games company.The Database Administration/Design focus specialises in planning computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection. Ensures accuracy and completeness of data in master files and various support tools, such as base dictionaries.Job DescriptionBuild and manage close relationships with the allocated B2B clients of the Light & Wonder iGaming business. The allocated clients will primarily be the top tier clients of L&W. The locations of the allocated clients will primarily be across the US, but may include other regions within the Americas.Manage multiple B2B clients in a professional and organized manner with regular client review meetings, backlogs of client requirements, up-to-date client documentation, etc.Ensure clients are optimizing L&W offering through close collaboration and assistance.Deliver client revenues in line with company forecasts.Develop new business initiatives with existing clients to extend revenues.Establish trust and relationship with key client influencers and decision makers.Work with clients to compile data and insights to assess L&W product performance compared to competitors.Liaise with the L&W Product and Development Teams as well as other internal departments to effectively respond to clients’ inquiries and concerns, and communicate feedback on client requirements, preferences and valued-adding features.Represent L&W and the Commercial Team within the wider Online Gambling industry with authority, know-how, and professionalism at all times.QualificationsA minimum of 9 years of experience as an account/commercial manager or director across any relevant online (digital) industry and sector.A minimum of 6 years of experience within a technology/digital business with a passion for the online gaming industry.Experience supporting key accounts and a proven track record in growing an existing business portfolio, and achieving and exceeding established revenue targets.A record of developing strong working relationships with executives, peers, and associates.Knowledge, Skills, & Abilities:Excellent communication skills.Ability to work independently and possess strong organizational and time management skills.Proven competence in negotiating. A great deal of experience managing B2B clients and working under contractually agreed commercial terms.Tech savvy, customer service oriented, professional, resourceful, patient and tactful in handling customer inquiries and negotiations.Enthusiasm, leadership, and a strong work ethic necessary to succeed in a dynamic, fast-moving and results-oriented environment.Proficient in MS Office (Word, Excel and PowerPoint).Experience drafting proposals and presenting to clients is ideal.Additional InformationWhy would you enjoy working with us at Light & Wonder?Competitive benefits, an open and supportive environment as well as a modern and exciting workplace.The opportunity to interact with global teams on a regular basis.Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go!And if that’s not enough , you will get to enjoy a

stunning work location

and

flexible working practices

whilst we provide you with the

guidance

and

development skills

you need to progress quickly and

enhance your career.

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