Business Intelligence QA Analyst

Who We ArePCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast-paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.What You’ll DoThe Business Intelligence QA Analyst will be responsible for all Quality Assurance components regarding testing, analyzing, and providing feedback and recommendations for process improvements, as it relates to our Policy Claim and Reporting Solutions (PCRS) software, for our business intelligence team.In this role, you will:Author test plans and develop test cases Prepare Functional, Integration, System, Performance and Regression testing related to Data warehouse applicationsAudit and review quality of data according to existing documents and proceduresSupport the implementation, maintenance, continuous improvement of PCMI’s Policy Claim and Reporting Solutions (PCRS) applicationAnalyze QA data to measure, assess and offer suggested improvements for performanceExecute and improve data quality processes to ensure standards for relevant, high quality, and accessible data are met and continually improvedEnsure data is consistent, available, accurate, and fit for reporting and analyticsPerform in-depth data quality analysis from various sources to target mappingsMaintain records and generate reports for review by the reporting and management teamsAnalyze trends, identify root cause issues, and communicate quality issues to appropriate personnelParticipate in regular meetings with Reporting Team and Management to discuss quality improvementsWrite effective test cases based on requirements documents, design specifications, and mockupsDevelop and maintain Test Automation build around Selenium WebDriverCreate and keep up-to-date documentation of QA processes, data models, and reportsMaintain knowledge of industry and ever-changing technologiesWhat You’ll Need to Join Our TeamExperienceBA/BS degreeKnowledge of Microsoft SQL (queries), Microsoft SSRS, Visual Studio, or SSISExperience with SeleniumAt least 1 year experience with Test AutomationBasic knowledge of C# languageExperience in developing and executing T-SQL queries and stored proceduresExperience working in Agile teamsSkillsExcellent organizational skills, with the ability to effectively prioritize and manage multiple projects and tasksExtremely detail-orientedTechnically savvy and up-to-date with latest tools and technologiesExcellent written, verbal, and presentation skills are requiredHighly self-motivated with great time management skillsMust have the ability to problem-solve and proactively resolve issuesWhy Work For UsCompetitive CompensationHealth, Dental & Vision InsuranceShort & Long Term Disability InsuranceFlexible Spending Account (FSA)Voluntary Life Insurance401k with Company MatchPaid Time Off10 Paid HolidaysPaid Parental LeaveCommuter BenefitsAnnual Bonus ProgramProfessional Development Opportunities & Certification BonusesEmployee EventsOffice in Park Ridge, IL - Convenient location to Blue LineNote: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.

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