Talentify.io
Customer Success Manager (Central - Remote)
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Autonomous Flight Technology
Why Consider This Job OpportunitySalary up to $158,025Opportunity for career advancement and growth within the organizationSupportive and collaborative work environmentChance to make a positive impact on customer success and retentionWork closely with cutting-edge autonomous technologyCompetitive benefits packageWhat To Expect (Job Responsibilities)Build scalable processes for customer on-boarding and post-sales successTrack and manage all implementation projects with enterprise customersDevelop healthy customer relationships through proactive supportQuantify product feedback and brief executives for improvementsLead Quarterly Business Reviews and customer check-insWhat Is Required (Qualifications)Strong knowledge or previous experience supporting customers in the Energy/Utility industriesAbility to travel 40% of the timeAbility to obtain Part 107 certificateExperience with commercial Unmanned Aircraft Systems and related software development/deploymentExcellent communication skills, both written and verbalHow To Stand Out (Preferred Qualifications)Proven track record of driving implementation, adoption, and value of hardware or software for large EnterprisesExperience with agile development and interfacing with technical teamsStrong focus on project management tools and conceptsWork directly with customers through proactive, metrics-based engagementExperience in identifying accounts at risk for non-renewal and preventing churn
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Autonomous Flight Technology
Why Consider This Job OpportunitySalary up to $158,025Opportunity for career advancement and growth within the organizationSupportive and collaborative work environmentChance to make a positive impact on customer success and retentionWork closely with cutting-edge autonomous technologyCompetitive benefits packageWhat To Expect (Job Responsibilities)Build scalable processes for customer on-boarding and post-sales successTrack and manage all implementation projects with enterprise customersDevelop healthy customer relationships through proactive supportQuantify product feedback and brief executives for improvementsLead Quarterly Business Reviews and customer check-insWhat Is Required (Qualifications)Strong knowledge or previous experience supporting customers in the Energy/Utility industriesAbility to travel 40% of the timeAbility to obtain Part 107 certificateExperience with commercial Unmanned Aircraft Systems and related software development/deploymentExcellent communication skills, both written and verbalHow To Stand Out (Preferred Qualifications)Proven track record of driving implementation, adoption, and value of hardware or software for large EnterprisesExperience with agile development and interfacing with technical teamsStrong focus on project management tools and conceptsWork directly with customers through proactive, metrics-based engagementExperience in identifying accounts at risk for non-renewal and preventing churn
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