ShipBob
Solutions Architect I
ShipBob, Chicago, Illinois, United States, 60290
[Full Time] Solutions Architect I at ShipBob (United States)Solutions Architect I
ShipBob United StatesDate Posted: 05 Aug, 2023Work Location: Chicago, IL, United StatesSalary Offered: $86940 — $144900 yearlyJob Type: Full TimeExperience Required: 3+ yearsRemote Work: YesVacancies: 1 availableAs a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.Experience Global Impact and Global Connection.
At ShipBob we benefit from diverse cultures and perspectives in service of the global community.Grow With An Ownership Mindset.
We believe that great innovation comes from great transparency.Role Description:As a Solutions Architect I at ShipBob, you will be an essential part of the go-to-market team for one of our most important initiatives, apps and integrations, with leading ecommerce-focused technologies and marketplaces around the world. You will act as the technical advisor and/or project manager for both our partnership-driven and custom integrations. In addition, you’ll work hand-in-hand with our sales team to ensure custom integrations for large customers go smoothly.The role is heavily project-based, and thus project management experience is crucial for success. The ideal candidate will be comfortable selling directly to customers and positioning solutions around their needs, while also troubleshooting issues based on a deep understanding of ShipBob and upstream systems.Please note this role is not a technical support role, nor is it a product manager role. Rather, this role will be responsible for helping our sales and partnerships teams go from “0 to 60mph” across apps and integrations.What you’ll do:Support our sales team for custom integration build outs for large merchants.Research upstream APIs and systems, and build ERDs (entity relationship diagrams), including field mapping.Build RFPs (request for proposal) for custom work needed for customers.Work with the partnerships team across new general-purpose integrations and translate feedback to developers.Interface directly with customers to collect user requirements and system documentation.Project manage integrations alongside our SI partners, keeping internal stakeholders informed.Leverage resources available to get projects done on time and on budget.Ensure quality recommendations on architecture by building intimacy with upstream systems and ShipBob’s API.What you’ll bring to the table:3+ years experience in roles that demand both customer interaction and technical prowess.3+ years experience with integration development, APIs or IPaaS systems.An established track record of driving cross-functional organizational alignment.Outstanding analytical and decision making skills.Excellent written and verbal communication skills.Ecommerce and shipping/logistics experience is a plus.Classification:
Salaried/ExemptReports to:
Nick Stoicof, Sr Solutions ArchitectPerks & Benefits:Medical, Dental, Vision & Basic Life InsurancePaid Maternity/Parental Leave ProgramFlexible Time Off ProgramPaid Sick Leave and Paid Emergency LeaveFloating Holidays (2 days/year)Wellness Days (1 day/quarter)401K MatchCompetitive Salary, Performance BonusVariety of voluntary benefitsReferral Bonus ProgramShipBob believes in transparency while providing a competitive total compensation package.We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.About You:At ShipBob, we’re looking for people who embody our core values:Be
Mission-Driven .Be
Humble .Be
Resilient .Be a
Creative Problem Solver .Be
Safety Minded .About Us:ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times and shipping costs.As one of the fastest growing tech companies in Chicago, our goal is to continue to be the #1 best fulfillment technology in the industry.ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
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ShipBob United StatesDate Posted: 05 Aug, 2023Work Location: Chicago, IL, United StatesSalary Offered: $86940 — $144900 yearlyJob Type: Full TimeExperience Required: 3+ yearsRemote Work: YesVacancies: 1 availableAs a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.Experience Global Impact and Global Connection.
At ShipBob we benefit from diverse cultures and perspectives in service of the global community.Grow With An Ownership Mindset.
We believe that great innovation comes from great transparency.Role Description:As a Solutions Architect I at ShipBob, you will be an essential part of the go-to-market team for one of our most important initiatives, apps and integrations, with leading ecommerce-focused technologies and marketplaces around the world. You will act as the technical advisor and/or project manager for both our partnership-driven and custom integrations. In addition, you’ll work hand-in-hand with our sales team to ensure custom integrations for large customers go smoothly.The role is heavily project-based, and thus project management experience is crucial for success. The ideal candidate will be comfortable selling directly to customers and positioning solutions around their needs, while also troubleshooting issues based on a deep understanding of ShipBob and upstream systems.Please note this role is not a technical support role, nor is it a product manager role. Rather, this role will be responsible for helping our sales and partnerships teams go from “0 to 60mph” across apps and integrations.What you’ll do:Support our sales team for custom integration build outs for large merchants.Research upstream APIs and systems, and build ERDs (entity relationship diagrams), including field mapping.Build RFPs (request for proposal) for custom work needed for customers.Work with the partnerships team across new general-purpose integrations and translate feedback to developers.Interface directly with customers to collect user requirements and system documentation.Project manage integrations alongside our SI partners, keeping internal stakeholders informed.Leverage resources available to get projects done on time and on budget.Ensure quality recommendations on architecture by building intimacy with upstream systems and ShipBob’s API.What you’ll bring to the table:3+ years experience in roles that demand both customer interaction and technical prowess.3+ years experience with integration development, APIs or IPaaS systems.An established track record of driving cross-functional organizational alignment.Outstanding analytical and decision making skills.Excellent written and verbal communication skills.Ecommerce and shipping/logistics experience is a plus.Classification:
Salaried/ExemptReports to:
Nick Stoicof, Sr Solutions ArchitectPerks & Benefits:Medical, Dental, Vision & Basic Life InsurancePaid Maternity/Parental Leave ProgramFlexible Time Off ProgramPaid Sick Leave and Paid Emergency LeaveFloating Holidays (2 days/year)Wellness Days (1 day/quarter)401K MatchCompetitive Salary, Performance BonusVariety of voluntary benefitsReferral Bonus ProgramShipBob believes in transparency while providing a competitive total compensation package.We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.About You:At ShipBob, we’re looking for people who embody our core values:Be
Mission-Driven .Be
Humble .Be
Resilient .Be a
Creative Problem Solver .Be
Safety Minded .About Us:ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times and shipping costs.As one of the fastest growing tech companies in Chicago, our goal is to continue to be the #1 best fulfillment technology in the industry.ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
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