Credit Acceptance
Staff Software Reliability Engineer
Credit Acceptance, Little Ferry, New Jersey, us, 07643
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
At Credit Acceptance we believe in the power to change lives! We're working to be the best world class, customer-centric fin-tech company on earth. To get there, we need especially qualified, self-motivated and hard-working people with a knack for solving technology problems.
Position Overview:
We are seeking a talented and experienced Staff Software Reliability Engineer to join our dynamic and innovative team. As a Staff Software Reliability Engineer, you will play a crucial role in ensuring the reliability, availability, and performance of our software systems. You will collaborate with cross-functional teams to design, implement, and maintain robust systems, monitoring tools, and processes. The ideal candidate will have a strong background in software development, system architecture, and a passion for creating reliable and scalable software solutions.
Outcomes and Activities:
System Architecture and Design:
Collaborate with software engineers, architects, and operations teams to design highly reliable and scalable systems.Evaluate existing systems and propose improvements to enhance reliability, performance, and availability.
Implementation and Coding:
Develop and implement code to automate operational processes and tasks to improve system reliability and efficiency.Create and maintain scripts and tools for monitoring, logging, and alerting.
Monitoring and Incident Response:
Implement and manage monitoring solutions to proactively identify and address reliability issues.Participate in on-call rotations and respond to incidents promptly to minimize downtime.
Performance Analysis and Optimization:
Conduct performance analysis to identify bottlenecks and optimize system performance.Work with development teams to address performance-related issues in the codebase.
Capacity Planning:
Collaborate with capacity planning teams to ensure systems can handle anticipated growth and demand.Proactively identify capacity-related challenges and propose solutions.
Documentation:
Maintain comprehensive documentation for system configurations, processes, and procedures.Contribute to knowledge sharing within the team and across departments.
Competencies:
The following items detail how you will be successful in this role:Development:
Develops solutions using standards and best practices of the applications language. Writes code that implements the design that is testable, extensible, efficient and maintainable.Impact Analysis:
Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.Solution Design:
Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements.Technical Domain:
Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.Facilitation Techniques:
Organize, support and/or conduct workshops, meetings, presentations specific to the objectives of each, problem to be solved, and needs of the audience.Requirements:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.Minimum 10 years as a Software Reliability Engineer or similar role.Strong programming and scripting skills (e.g., Python, Shell, Java).In-depth knowledge of system architecture, distributed systems, and networking.Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).Proficiency in using monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).Familiarity with continuous integration and continuous deployment (CI/CD) practices.Certification in relevant areas (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator) is a plus.Knowledge and Skills:
Excellent troubleshooting and problem-solving skillsStrong communication and collaboration skillsTargeted Compensation:
Base salary of $161,242 - $188,116 plus an annual bonus planOur Company Values:
To be successful in this role, Team Members need to be:Positive by maintaining resiliency and focusing on solutionsRespectful by collaborating and actively listeningInsightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisionsDirect by effectively communicating and conveying courageEarnest by taking accountability, applying feedback and effectively planning and priority settingExpectations:
Remain compliant with our policies processes and legal guidelinesAll other duties as assignedAttendance as required by departmentAdvice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.Play the video below to learn more about our Company culture.
#J-18808-Ljbffr
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
At Credit Acceptance we believe in the power to change lives! We're working to be the best world class, customer-centric fin-tech company on earth. To get there, we need especially qualified, self-motivated and hard-working people with a knack for solving technology problems.
Position Overview:
We are seeking a talented and experienced Staff Software Reliability Engineer to join our dynamic and innovative team. As a Staff Software Reliability Engineer, you will play a crucial role in ensuring the reliability, availability, and performance of our software systems. You will collaborate with cross-functional teams to design, implement, and maintain robust systems, monitoring tools, and processes. The ideal candidate will have a strong background in software development, system architecture, and a passion for creating reliable and scalable software solutions.
Outcomes and Activities:
System Architecture and Design:
Collaborate with software engineers, architects, and operations teams to design highly reliable and scalable systems.Evaluate existing systems and propose improvements to enhance reliability, performance, and availability.
Implementation and Coding:
Develop and implement code to automate operational processes and tasks to improve system reliability and efficiency.Create and maintain scripts and tools for monitoring, logging, and alerting.
Monitoring and Incident Response:
Implement and manage monitoring solutions to proactively identify and address reliability issues.Participate in on-call rotations and respond to incidents promptly to minimize downtime.
Performance Analysis and Optimization:
Conduct performance analysis to identify bottlenecks and optimize system performance.Work with development teams to address performance-related issues in the codebase.
Capacity Planning:
Collaborate with capacity planning teams to ensure systems can handle anticipated growth and demand.Proactively identify capacity-related challenges and propose solutions.
Documentation:
Maintain comprehensive documentation for system configurations, processes, and procedures.Contribute to knowledge sharing within the team and across departments.
Competencies:
The following items detail how you will be successful in this role:Development:
Develops solutions using standards and best practices of the applications language. Writes code that implements the design that is testable, extensible, efficient and maintainable.Impact Analysis:
Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.Solution Design:
Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements.Technical Domain:
Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.Facilitation Techniques:
Organize, support and/or conduct workshops, meetings, presentations specific to the objectives of each, problem to be solved, and needs of the audience.Requirements:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.Minimum 10 years as a Software Reliability Engineer or similar role.Strong programming and scripting skills (e.g., Python, Shell, Java).In-depth knowledge of system architecture, distributed systems, and networking.Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).Proficiency in using monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).Familiarity with continuous integration and continuous deployment (CI/CD) practices.Certification in relevant areas (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator) is a plus.Knowledge and Skills:
Excellent troubleshooting and problem-solving skillsStrong communication and collaboration skillsTargeted Compensation:
Base salary of $161,242 - $188,116 plus an annual bonus planOur Company Values:
To be successful in this role, Team Members need to be:Positive by maintaining resiliency and focusing on solutionsRespectful by collaborating and actively listeningInsightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisionsDirect by effectively communicating and conveying courageEarnest by taking accountability, applying feedback and effectively planning and priority settingExpectations:
Remain compliant with our policies processes and legal guidelinesAll other duties as assignedAttendance as required by departmentAdvice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.Play the video below to learn more about our Company culture.
#J-18808-Ljbffr