Retro Fitness of Clark / Jackson / Belleville / North Arlington
Membership Experience Associate Opener
Retro Fitness of Clark / Jackson / Belleville / North Arlington, Belleville, New Jersey, us, 07109
Do you love fitness?
Would you like to feel you impact the lives of many?
Can you see helping prospective members get started?
Would you like to hear the "thank you" from the members' lives you impacted?
Job OverviewThe Member Experience Associate is responsible for the entire Member Experience. You will be the face of the club; the first person a member sees when they walk in and the first person they talk with, creating a welcoming feeling.
Qualifications
A deep passion for helping others.
A positive upbeat personality.
Effective communication skills with customers, coworkers, and managers.
The ability to multitask.
Member experience oriented.
Punctual, responsible, and detail-oriented.
CPR/AED training preferred.
Prior experience in a retail or hospitality setting is helpful.
Responsibilities
Greeting and checking in members as they come in.
Resolving customer issues effectively.
Membership sales and retention.
Following up with prospects.
Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc.
Ensuring a safe and clean health club environment for members and staff.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All Member Experience Associates are required to wear the company staff shirt along with either khaki pants or black athletic pants. Sneakers must be worn; no boots, heels, or sandals. You must be well-groomed and neat.
Note on Openers and Closers:
Opening employees are required to be at the club 15 minutes prior to the club's opening time to ensure all items on the Opening Checklist are performed before the scheduled opening time. Closing employees are to close at the established time.
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Would you like to feel you impact the lives of many?
Can you see helping prospective members get started?
Would you like to hear the "thank you" from the members' lives you impacted?
Job OverviewThe Member Experience Associate is responsible for the entire Member Experience. You will be the face of the club; the first person a member sees when they walk in and the first person they talk with, creating a welcoming feeling.
Qualifications
A deep passion for helping others.
A positive upbeat personality.
Effective communication skills with customers, coworkers, and managers.
The ability to multitask.
Member experience oriented.
Punctual, responsible, and detail-oriented.
CPR/AED training preferred.
Prior experience in a retail or hospitality setting is helpful.
Responsibilities
Greeting and checking in members as they come in.
Resolving customer issues effectively.
Membership sales and retention.
Following up with prospects.
Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc.
Ensuring a safe and clean health club environment for members and staff.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All Member Experience Associates are required to wear the company staff shirt along with either khaki pants or black athletic pants. Sneakers must be worn; no boots, heels, or sandals. You must be well-groomed and neat.
Note on Openers and Closers:
Opening employees are required to be at the club 15 minutes prior to the club's opening time to ensure all items on the Opening Checklist are performed before the scheduled opening time. Closing employees are to close at the established time.
#J-18808-Ljbffr