Illinois Secretary of State
Information Systems Technician I - Field Support
Illinois Secretary of State, Chicago, Illinois, United States, 60290
Office of the Illinois Secretary of StateAlexi Giannoulias
Job Title:
Information Systems Technician I - Field SupportDivision:
Technical Services - Field SupportUnion:
IFTLocation:
160 N. LaSalle St., Chicago, IL - Cook CountySalary:
$4,865.00 monthly, commensurate with experience
Overview:Performs independent systems analysis on technical projects; assists senior staff and users with problem resolutions, installations, maintenance, and with monitoring and testing of various data processing hardware/software.
Duties and Responsibilities:Performs independent systems analysis on technical problems such as networking and PCs; installs hardware and software; under guidance of senior staff, performs complex program testing and debugging.Receives inquiries dispatched by the Help Desk regarding system problems, determines the nature and extent of problems, and takes the necessary corrective actions dealing with identifying and resolving terminal, circuit, and network malfunctions, both hardware and software.Monitors and tests equipment including modems, PCs, printers, terminals, keyboards, CPUs, and cables; assists senior staff with installation of PCs; may assist with dial-up modems for necessary computer access; installs equipment received from vendor depot repairs and from the Help Desk.Forwards information to Property Control and the Equipment Control Officer regarding installation, relocation, and/or removal of terminals and minicomputers.Prepares and installs cables for computer and terminal installation and assists maintenance vendors in resetting computer equipment.Travels as necessary for education, meetings, site surveys, or actual installation or relocation of terminals and mini-computers.May be required to act independently in response to unplanned hardware or software failures.Performs other duties as required or assigned.Minimum Requirements:Requires knowledge, skill, and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience.Required to lift, carry, and push/pull up to 50 lbs.Requires the ability to travel and possession of a valid Illinois Driver’s License.Application Process:Please visit
https://ilsos.applytojob.gov/apply
to apply by completing the online application; you may also upload a resume or other attachments as needed.Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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Job Title:
Information Systems Technician I - Field SupportDivision:
Technical Services - Field SupportUnion:
IFTLocation:
160 N. LaSalle St., Chicago, IL - Cook CountySalary:
$4,865.00 monthly, commensurate with experience
Overview:Performs independent systems analysis on technical projects; assists senior staff and users with problem resolutions, installations, maintenance, and with monitoring and testing of various data processing hardware/software.
Duties and Responsibilities:Performs independent systems analysis on technical problems such as networking and PCs; installs hardware and software; under guidance of senior staff, performs complex program testing and debugging.Receives inquiries dispatched by the Help Desk regarding system problems, determines the nature and extent of problems, and takes the necessary corrective actions dealing with identifying and resolving terminal, circuit, and network malfunctions, both hardware and software.Monitors and tests equipment including modems, PCs, printers, terminals, keyboards, CPUs, and cables; assists senior staff with installation of PCs; may assist with dial-up modems for necessary computer access; installs equipment received from vendor depot repairs and from the Help Desk.Forwards information to Property Control and the Equipment Control Officer regarding installation, relocation, and/or removal of terminals and minicomputers.Prepares and installs cables for computer and terminal installation and assists maintenance vendors in resetting computer equipment.Travels as necessary for education, meetings, site surveys, or actual installation or relocation of terminals and mini-computers.May be required to act independently in response to unplanned hardware or software failures.Performs other duties as required or assigned.Minimum Requirements:Requires knowledge, skill, and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience.Required to lift, carry, and push/pull up to 50 lbs.Requires the ability to travel and possession of a valid Illinois Driver’s License.Application Process:Please visit
https://ilsos.applytojob.gov/apply
to apply by completing the online application; you may also upload a resume or other attachments as needed.Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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