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A.P. Moller - Maersk

Head of Key Client Management

A.P. Moller - Maersk, Florham Park, New Jersey, us, 07932


We Offer

We offer you an exciting global career at the forefront of world trade.

When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. We offer competitive compensation and benefits for full-time employees including health, dental and vision insurance, a 401k savings plan with an employer match and paid time off.

Global scope

Every company, every country wants access to a competitive shipping, logistics and port system – and our people have created one company that offers one, easy-to-use solution to all their shipping needs.

Maersk is unique

Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Our vision is simple: Maersk is the global integrator of container logistics, connecting and simplifying our customers’ global supply chains. We do this through the global scale of Maersk, the world’s largest shipping line; our Logistics and Services expertise that help customers manage their global supply chains; and through our port operator, APM Terminals, one of the largest container terminal operators in the world with the most strategic locations to serve global supply chains.

At Maersk we are on a unique and transformative journey. A journey that will require the absolute best in class 3PL / Supply Chain talent; high impact, proven sales professionals that can win and grow business in the ever-changing transportation landscape across all Supply Chain products.

As the Director of Key Clients:

You will lead a team of Key Client Sales professionals, working with the industry leading companies in each respective vertical segment to deliver integrated Supply Chain solutions from a broad and industry leading product portfolio. You will be working at the center of Maersk as a Global Integrator of Container Logistics and reporting to the North America Head of Key Client Sales.

We are seeking an energetic, customer obsessed leader who thrives on understanding complexities and opportunities within customer supply chains. The candidate should have a proven track record of coaching, developing and leading teams. A strategic mindset with the ability to identify business opportunities and to coach sales professionals to win new and additional business across various supply chain products.

Key Responsibilities

Own and deliver P&L as per budget for your Key Client Segment

Coach and drive sales team to sell and grow across a complete portfolio of supply chain products such as Air, E-Commerce, CHB, Warehouse & Distribution and others.Build a strong and active Commercial community across the Region.Sponsor Key Pursuits and front Key Customers in case of major escalations.Actively use our Winning Behaviors as guiding framework for business decisions, team direction and daily management of your area of responsibility.Lead and set direction for each Key Client relationship according to budget – in terms of delivering ocean volume and growing revenue, winning new business across L&S products and optimizing overall profitability.

Customer satisfaction

Be the face, advocate and enforcer of what Customer Orientation really means:Always put our customer first.Actively monitor local Net Promoter Score for each Key Client within your team and drive local practices to improve customer satisfaction.

Manage Stakeholders Across The Area, Region And Global Functions

Actively provide feedback to the head of key client sales, global key client sponsors and the global vertical or segment lead based on customer feedback and insights.Feed business development managers with relevant leads.

Build and develop a best-in-class sales team

Ensure succession plans are in place for key roles including own role.Coach direct reports for success and development; manage team engagement.Develop vertical/segment sales skills of direct reports.

Who We Are Looking For

A proven leader with 10+ years of 3PL/4PL Logistics sales experience Domestic Truckload, Ecommerce, B2B/B2C, and/or supply chain management sales; relevant experience with global customers in the respective verticals (Retail, Lifestyle, FMCG) a plus.Bachelor´s degree in Management or Supply Chain is preferred.Strong leadership attributes including coaching and development.Commercial skills - to identify new clients who could benefit from Maersk products & services and maximize commercial opportunities with existing customers.Effective Written/Verbal Communication.Proven Record in Building Strong Relationships & Networks.Consistently Lives the Maersk Company Values.

Join us and play an important role on our team lifting global trade every day!

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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