CareOregon
Social Health Specialist
CareOregon, Portland, Oregon, United States, 97204
Career Opportunities: Social Health Specialist (24367)
Requisition ID
24367
- Posted
06/25/2024
-
CareOregon
-
Full Time - Permanent
-
Medford
-
Multi Location (1)
Job Title:
Social Health Specialist
Department:
Social Health
Exemption Status:
Exempt
Pay & Benefits:
Estimated hiring range $71,340 - $87,200 / year, 5% bonus target, full benefits.
Posting Notes:
This role is Hybrid - That includes community engagement 1-2 days a week in office and/or in the community.
Job SummaryThis position provides technical assistance, coaching, and training to the CareOregon community-based organization (CBO) network in areas related to CBO service delivery of social health services, as well as related payment, system integration, and liaison activities for organizations in the social health network, both contracted and potential partners. This role requires a high degree of collaboration, coordination, and influence with multiple internal and external stakeholders, and all work will be conducted through the lens of improving health equity for all vulnerable populations.
Essential ResponsibilitiesPartner Support & Technical Assistance
Develop and maintain effective working relationships across the social health network.
Obtain and review partner indications of contract interest and service contract bids; support regional community health leaders in identifying potential partners to enhance the network, and in determining partner readiness, fit, and scope of services.
Conduct new social health payment partner orientations; train partner staff on CareOregon administrative processes.
Provide technical assistance to partners on the development of reliable workflows and processes related to service delivery operations, service documentation, payment activities, reporting and compliance requirements.
Participate in the development of community-based delivery of health services for the social health network.
Conduct site visits as needed to support and maintain effectiveness, deliver technical assistance, and participate in audit and improvement activities.
Research partner questions and connect them to appropriate resources; coordinate resolution of root cause of partner issues and concerns.
Assist with the contract development process and general administration related to those contracts.
Review and provide guidance related to contractual issues, complaints, and concerns in assigned areas.
Internal Liaison
Participate on interdepartmental initiatives and teams.
Attend CareOregon events, serving as an integral team member.
Work closely with other internal departments to help address processes that affect partners and support the resolution of issues.
Provide support on planning and facilitating collaborative meetings.
Project Management
Lead a variety of small improvement projects relating to process development and optimization with network partners; projects may span across multiple geographies.
Using project management knowledge, identify appropriate teams, including internal staff, external partners, and community groups required to meet project goals.
Compile assessment information, document needs, and create work or project plans.
Apply appropriate improvement tools and technology essential to meeting project goals and communicate with other departments as directed.
Establish and ensure effective channels of communication for reporting on project status, coordinating changes, and making decisions.
Collaborate with others to ensure the coordination of development and planning efforts between multiple external community organizations and internal departments.
Administration
Contribute to relevant policies and procedures.
Support administrative tasks related to partner information sharing and partner reimbursement as needed.
Provide information on CareOregon program development and initiatives.
Experience and/or EducationRequired:
Minimum 3 years' experience relating to community-based organizations or the delivery of social health services, including work in public health, population health/design, health literacy, community-based organization operations, or project/program administration.
Preferred:
Experience related to social health payment innovation, particularly those developed for use in the Oregon Health Plan for Coordinated Care Organizations.
Knowledge, Skills and Abilities RequiredKnowledge
Knowledge of managed care and the Oregon Health Plan.
Understanding of community-based organization operations and services.
Skills and Abilities
Ability to effectively identify deficiencies or delivery problems, and in partnership with network partners develop action plans and implement solutions.
Ability to lead projects and work plans.
Ability to represent the organization in public and private meetings as a subject matter expert.
Proficient computer skills in Microsoft Office, including Word, Excel, and Outlook.
Proficient communication skills, including listening, verbal, and written.
Strong service orientation.
Ability to conduct trainings and presentations.
Ability to articulate policies, instructions, goals, and objectives.
Ability to give concise information.
Ability to work with diverse individuals and groups to maintain cooperative and productive working relationships.
Ability to effectively collaborate with and lead colleagues and multiple internal and external groups.
Ability to gain cooperation and support through discussion and persuasion.
Ability to coach and clearly articulate project/initiative/programmatic requirements to network partners at all levels.
Ability to work independently and collaboratively.
Ability to organize, prioritize and manage workload and projects.
Ability to learn, focus, understand, and evaluate information and determine appropriate actions.
Ability to accept direction and feedback, and manage stress.
Ability to perform repetitive finger and wrist movement for at least 6 hours/day.
Working ConditionsWork Environment(s): Indoor/Office, Community, Facilities/Security, Outdoor Exposure
Member/Patient Facing: No, Telephonic, In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment and/or mobile technology.
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
#LI-HYBRID
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
#J-18808-Ljbffr
Requisition ID
24367
- Posted
06/25/2024
-
CareOregon
-
Full Time - Permanent
-
Medford
-
Multi Location (1)
Job Title:
Social Health Specialist
Department:
Social Health
Exemption Status:
Exempt
Pay & Benefits:
Estimated hiring range $71,340 - $87,200 / year, 5% bonus target, full benefits.
Posting Notes:
This role is Hybrid - That includes community engagement 1-2 days a week in office and/or in the community.
Job SummaryThis position provides technical assistance, coaching, and training to the CareOregon community-based organization (CBO) network in areas related to CBO service delivery of social health services, as well as related payment, system integration, and liaison activities for organizations in the social health network, both contracted and potential partners. This role requires a high degree of collaboration, coordination, and influence with multiple internal and external stakeholders, and all work will be conducted through the lens of improving health equity for all vulnerable populations.
Essential ResponsibilitiesPartner Support & Technical Assistance
Develop and maintain effective working relationships across the social health network.
Obtain and review partner indications of contract interest and service contract bids; support regional community health leaders in identifying potential partners to enhance the network, and in determining partner readiness, fit, and scope of services.
Conduct new social health payment partner orientations; train partner staff on CareOregon administrative processes.
Provide technical assistance to partners on the development of reliable workflows and processes related to service delivery operations, service documentation, payment activities, reporting and compliance requirements.
Participate in the development of community-based delivery of health services for the social health network.
Conduct site visits as needed to support and maintain effectiveness, deliver technical assistance, and participate in audit and improvement activities.
Research partner questions and connect them to appropriate resources; coordinate resolution of root cause of partner issues and concerns.
Assist with the contract development process and general administration related to those contracts.
Review and provide guidance related to contractual issues, complaints, and concerns in assigned areas.
Internal Liaison
Participate on interdepartmental initiatives and teams.
Attend CareOregon events, serving as an integral team member.
Work closely with other internal departments to help address processes that affect partners and support the resolution of issues.
Provide support on planning and facilitating collaborative meetings.
Project Management
Lead a variety of small improvement projects relating to process development and optimization with network partners; projects may span across multiple geographies.
Using project management knowledge, identify appropriate teams, including internal staff, external partners, and community groups required to meet project goals.
Compile assessment information, document needs, and create work or project plans.
Apply appropriate improvement tools and technology essential to meeting project goals and communicate with other departments as directed.
Establish and ensure effective channels of communication for reporting on project status, coordinating changes, and making decisions.
Collaborate with others to ensure the coordination of development and planning efforts between multiple external community organizations and internal departments.
Administration
Contribute to relevant policies and procedures.
Support administrative tasks related to partner information sharing and partner reimbursement as needed.
Provide information on CareOregon program development and initiatives.
Experience and/or EducationRequired:
Minimum 3 years' experience relating to community-based organizations or the delivery of social health services, including work in public health, population health/design, health literacy, community-based organization operations, or project/program administration.
Preferred:
Experience related to social health payment innovation, particularly those developed for use in the Oregon Health Plan for Coordinated Care Organizations.
Knowledge, Skills and Abilities RequiredKnowledge
Knowledge of managed care and the Oregon Health Plan.
Understanding of community-based organization operations and services.
Skills and Abilities
Ability to effectively identify deficiencies or delivery problems, and in partnership with network partners develop action plans and implement solutions.
Ability to lead projects and work plans.
Ability to represent the organization in public and private meetings as a subject matter expert.
Proficient computer skills in Microsoft Office, including Word, Excel, and Outlook.
Proficient communication skills, including listening, verbal, and written.
Strong service orientation.
Ability to conduct trainings and presentations.
Ability to articulate policies, instructions, goals, and objectives.
Ability to give concise information.
Ability to work with diverse individuals and groups to maintain cooperative and productive working relationships.
Ability to effectively collaborate with and lead colleagues and multiple internal and external groups.
Ability to gain cooperation and support through discussion and persuasion.
Ability to coach and clearly articulate project/initiative/programmatic requirements to network partners at all levels.
Ability to work independently and collaboratively.
Ability to organize, prioritize and manage workload and projects.
Ability to learn, focus, understand, and evaluate information and determine appropriate actions.
Ability to accept direction and feedback, and manage stress.
Ability to perform repetitive finger and wrist movement for at least 6 hours/day.
Working ConditionsWork Environment(s): Indoor/Office, Community, Facilities/Security, Outdoor Exposure
Member/Patient Facing: No, Telephonic, In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment and/or mobile technology.
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
#LI-HYBRID
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
#J-18808-Ljbffr