Account Manager

Account ManagerAt AUDIENCEX, we are fascinated by the evolution of the digital landscape. At our core, we are data-driven technologists, strategists, and creative thinkers -- and as one of the largest independent trading desks and digital advertising partners for brands and agencies, harnessing technology and creativity to deliver comprehensive strategic, unbiased, and high impact omnichannel performance marketing solutions is what gets us out of bed in the morning.Encompassing a variety of verticals and clients in national and international markets, we leverage and offer integrated access to 24 leading programmatic and search and social platforms to power high impact creative, targeted media buying, and data-driven strategy to help our clients engage and grow their audiences. In joining our organization, you’ll be part of a team that is passionate about learning and making an impact -- in the lives of our fellow team members, our consumers, our customers, and in the world around us. Named one of the fastest growing companies in America over the last three years by Inc., Deloitte and the Financial Times, we are headquartered in Los Angeles and employ throughout the U.S. For more information, visit www.audiencex.com.More about the role:As an Account Manager, you’ll be responsible for working with clients across the company to nurture, consult, and expand opportunity. A successful candidate will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. Through a deep understanding of the client’s business, the Account Manager will guide and counsel clients on how marketing tactics can drive business outcomes. Your role includes strategic account growth, day-to-day operations, and communication tailored to various industries, while you also develop and implement multi-channel digital media strategies, including programmatic, search, and social, in collaboration with our Client Partners. We seek a strategic thinker with a passion for digital media, a zeal for challenges, and a commitment to fostering strong relationships to achieve collective success.Responsibilities:Employ AI technologies to enhance and optimize business processes.Client-centric Communication:Establish a strong relationship with client key decision makers by responding to requests with a sense of urgency.The account manager should be able to solicit feedback and share additional opportunities to support the business goals.Present strategies, recommendations, and performance updates to clients regularly.Marketing Strategy:Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media.Data-driven Insights:Leverages data and analytics, such as first-party data tools like Google Analytics and Shopify, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps.Continually increase knowledge of the client's business (and industry trends) often serving as the client's first line consultant.Client Retention:Leads the contract renewal strategy, presentation and proposal development alongside the Account Manager to extend client partnerships; Reviews and analyzes client contracts on a regular basis to ensure goals are on target.Work closely with internal and external partners to resolve issues, provide status and ensure peak campaign performance while maintaining excellent client service.Role Requirements:3+ years’ experience in agency or programmatic advertising.Strong knowledge and experience in the digital landscape.Ability to strategically advise on media plans and drive account revenue.Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment.Strong communication skills and focus around attention to detail.Experience with platforms (i.e., DSP, SSP) and CRMs.Familiar with creating presentations: Keynote, Powerpoint, Google Slides.Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude.Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth.Light travel may be required.

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