Express & Bonobos
Retail Sales Leader
Express & Bonobos, Hingham, Massachusetts, us, 02043
Overview
About PHOENIX
PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality, and value should all be found in one place,
Express
is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.
Bonobos
is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at
www.express.com
and
www.bonobos.com .
About Bonobos
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail; Bonobos is something you haven't seen before.
Guideshop Name
Derby St
Responsibilities and Qualifications
Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop.
A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.
Key ResponsibilitiesDeliver an exceptional customer experience and maximize personal sales resultsCoach Guides during scheduled shifts to provide an exceptional customer experienceExecute closing and opening Guideshop duties as assignedAct as the leader and take on management responsibilities when the Guideshop Manager is not availableSupport expense budget, payroll control, and procedural compliance for Guideshop
Required Experience & QualificationsHave 2-5 years of retail or sales experience in a leadership capacity or relevant experienceConsistently achieve personal and overall store sales goalsAble to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidaysKnowledge of men's fashion, fabrics, styles, and fit
Preferred Qualifications (Skills and Abilities)Know or want to learn as much as possible about men's fashion, fabrics, styles, and fitCultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valuedAre enthusiastic about coaching and mentoring a team and inspired to lead by exampleCreate and ensure a cohesive work environment that inspires engagementSelf-motivated and confident in your ability to network and generate leadsStrong time management, organizational skills, and skilled at written and verbal communication
Benefits and Compensation
Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security including:Medical, pharmacy, dental, and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount and to choose voluntary benefits through YouDecide.
Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
Closing
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
AssociateRelations@Express.com
and let us know the nature of your request and your contact information.#J-18808-Ljbffr
About PHOENIX
PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality, and value should all be found in one place,
Express
is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.
Bonobos
is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at
www.express.com
and
www.bonobos.com .
About Bonobos
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail; Bonobos is something you haven't seen before.
Guideshop Name
Derby St
Responsibilities and Qualifications
Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop.
A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.
Key ResponsibilitiesDeliver an exceptional customer experience and maximize personal sales resultsCoach Guides during scheduled shifts to provide an exceptional customer experienceExecute closing and opening Guideshop duties as assignedAct as the leader and take on management responsibilities when the Guideshop Manager is not availableSupport expense budget, payroll control, and procedural compliance for Guideshop
Required Experience & QualificationsHave 2-5 years of retail or sales experience in a leadership capacity or relevant experienceConsistently achieve personal and overall store sales goalsAble to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidaysKnowledge of men's fashion, fabrics, styles, and fit
Preferred Qualifications (Skills and Abilities)Know or want to learn as much as possible about men's fashion, fabrics, styles, and fitCultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valuedAre enthusiastic about coaching and mentoring a team and inspired to lead by exampleCreate and ensure a cohesive work environment that inspires engagementSelf-motivated and confident in your ability to network and generate leadsStrong time management, organizational skills, and skilled at written and verbal communication
Benefits and Compensation
Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security including:Medical, pharmacy, dental, and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount and to choose voluntary benefits through YouDecide.
Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
Closing
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
AssociateRelations@Express.com
and let us know the nature of your request and your contact information.#J-18808-Ljbffr