Senior Account Manager

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.About This Role:As a Senior Account Manager (SAM), you will aggressively pursue growth opportunities within a portfolio of Forrester’s largest accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the “age of the customer”. As a trusted advisor across sales, marketing, product and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating global account strategies, you will anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight to enable your clients to win, build and retain customers.Job Responsibilities:Identifies key business leaders and builds and maintains long-term relationships with VP and C-suite level influencers and buyers.Proactively pursues business development opportunities within existing territory, inclusive of both prospective and existing premier clients to meet renewal and enrichment goals.Leads the development of a strategy and plan for the growth of premier accounts by maximizing efficiencies and identifying potential opportunities where Forrester can add significant value.Builds credibility through an in-depth understanding of a premier client’s business, organization, external environment, and industry.Drives collaboration with premier account teams throughout the lifecycle of client engagements for the greater good of the accounts.Works with Premier clients as a trusted advisor to solve problems, and challenge their thinking, to support them in driving growth.Meets overall renewal and enrichment goals for the Premier accounts assigned to them.Maintains full fluency in Forrester’s products and services and how they are sold to deliver value in the marketplace.Job Requirements/Relevant Experience:Demonstrated abilities to strategically sell to and build relationships with senior level executives, VP above, specifically CMO, CSO, CPO, CIO, CTO, CDO.Proven track record of achievement in a role with business development and account retention targets (5-8 years sales experience in addition to 8+ years of professional experience).Successful selling of multiple, intangible products, ideas, and solutions (e.g. consulting and research) to Fortune 1000 companies.Proven history of strategic account planning and management and growing key accounts.Experience with procurement and managing complex buying processes to be able to guide and advise clients.Relevant, transferable industry experience e.g., consulting, professional services, financial services, retail, healthcare, technology, advisory services.Exposure to sales, marketing, product and technology functions and digital as drivers of change within organizations.Strong presentation and meeting facilitation skills.The ability to travel frequently to attend in-person client meetings.We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.Let’s be bold, together.FLSA Status:ExemptHere at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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