Klaviyo
Product Manager - Data Pipeline
Klaviyo, Boston, Massachusetts, us, 02298
At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.
About The Team
The Data Pipeline team facilitates the ingestion and the storage of billions of data points per day. These data points—most often representing key customer activity and behavior—power core Klaviyo functionality and are leveraged by internal application teams to generate data-driven insights and develop new feature sets for our customers.
About The Role
The Data Pipeline team is seeking a Product Manager to join our rapidly growing team and own the Data Pipeline roadmap. Your mission is to revolutionize the way Klaviyo is able to manage and utilize data. In this pivotal role, you will be responsible for advancing our Data Platform, a cornerstone in our organization's data strategy. Your primary focus will be on evolving our ingestion framework and offline analytics, which enables our application engineering teams to build features using data that serve our Marketing application, CDP, and Reviews products with higher velocity.
This role will directly contribute to the future of Klaviyo’s data infrastructure as we increase our focus on unlocking more analytical use cases for brands of all sizes. Envision a future where Klaviyo's Data Platform not only augments team scalability and empowers brands to streamline their technology stacks and analytics with the Klaviyo CDP, but also allows external developers to build on top of Klaviyo infrastructure. This role will enable this to be possible in an accelerated timeframe by better democratizing data within Klaviyo for Klaviyo’s own application teams and charting a path to externalize more of our data infrastructure over time.
How You’ll Make a Difference
The ultimate measure of success for Product Managers at Klaviyo is driving business outcomes. That’s why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target.We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power.Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down into small, digestible pieces, and put them back together elegantly.Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators.
What You’ll Do
Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role.Manage a roadmap - you will prioritize all potential projects for our product area, and focus on those with the largest impact.Create clarity through writing - you will define the customer problems we need to solve, who we are solving them for, and what it means to solve those problems. You will work agilely but also sweat the details. You are passionate about making sure that every experience is understood, anticipated, and handled elegantly.Ship features - you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day.Learn - you will be a voracious learner. A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges.
Your First 90 Days
In your first
30 days , you will get acclimated to Klaviyo and our product:During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.Spend time in Support, helping customers work through issues. There’s no better way to get a holistic understanding of the product, and to get to know our customers.Be introduced to everyone you will need to know in order to be successful in your role.
In your first
60 days , you will become a valuable member of the team:Take ownership of a key area of the product, and become the go-to expert for that area.Have a quick impact by spec’ing and building your first product features.
In your first
90 days , you will continue to increase your influence:Formulate the strategy and roadmap for your product area.Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly.Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.
Who You Are
2+ years of product management experienceEnjoys working on technical problem spacesAre passionate about Product as a craft, and love building amazing B2B SaaS productsA hustler – owning your work, and taking initiativeResourceful and flexible and has a strong focus on getting things done without strict processes or guidance for every moveTrack record of owning products.
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental, and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:$112,000—$168,000 USD
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
You can find our Job Applicant Privacy Notice here.
#J-18808-Ljbffr
Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.
About The Team
The Data Pipeline team facilitates the ingestion and the storage of billions of data points per day. These data points—most often representing key customer activity and behavior—power core Klaviyo functionality and are leveraged by internal application teams to generate data-driven insights and develop new feature sets for our customers.
About The Role
The Data Pipeline team is seeking a Product Manager to join our rapidly growing team and own the Data Pipeline roadmap. Your mission is to revolutionize the way Klaviyo is able to manage and utilize data. In this pivotal role, you will be responsible for advancing our Data Platform, a cornerstone in our organization's data strategy. Your primary focus will be on evolving our ingestion framework and offline analytics, which enables our application engineering teams to build features using data that serve our Marketing application, CDP, and Reviews products with higher velocity.
This role will directly contribute to the future of Klaviyo’s data infrastructure as we increase our focus on unlocking more analytical use cases for brands of all sizes. Envision a future where Klaviyo's Data Platform not only augments team scalability and empowers brands to streamline their technology stacks and analytics with the Klaviyo CDP, but also allows external developers to build on top of Klaviyo infrastructure. This role will enable this to be possible in an accelerated timeframe by better democratizing data within Klaviyo for Klaviyo’s own application teams and charting a path to externalize more of our data infrastructure over time.
How You’ll Make a Difference
The ultimate measure of success for Product Managers at Klaviyo is driving business outcomes. That’s why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target.We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power.Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down into small, digestible pieces, and put them back together elegantly.Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators.
What You’ll Do
Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role.Manage a roadmap - you will prioritize all potential projects for our product area, and focus on those with the largest impact.Create clarity through writing - you will define the customer problems we need to solve, who we are solving them for, and what it means to solve those problems. You will work agilely but also sweat the details. You are passionate about making sure that every experience is understood, anticipated, and handled elegantly.Ship features - you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day.Learn - you will be a voracious learner. A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges.
Your First 90 Days
In your first
30 days , you will get acclimated to Klaviyo and our product:During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.Spend time in Support, helping customers work through issues. There’s no better way to get a holistic understanding of the product, and to get to know our customers.Be introduced to everyone you will need to know in order to be successful in your role.
In your first
60 days , you will become a valuable member of the team:Take ownership of a key area of the product, and become the go-to expert for that area.Have a quick impact by spec’ing and building your first product features.
In your first
90 days , you will continue to increase your influence:Formulate the strategy and roadmap for your product area.Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly.Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.
Who You Are
2+ years of product management experienceEnjoys working on technical problem spacesAre passionate about Product as a craft, and love building amazing B2B SaaS productsA hustler – owning your work, and taking initiativeResourceful and flexible and has a strong focus on getting things done without strict processes or guidance for every moveTrack record of owning products.
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental, and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:$112,000—$168,000 USD
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
You can find our Job Applicant Privacy Notice here.
#J-18808-Ljbffr