Senior Solution Consultant Non-Profit

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job Description

As a member of our Nonprofit Solution Consulting team, you will have a major impact on our future success by supporting revenue growth and acquiring new Nonprofit customer logos. The Core SC evangelizes all products in the ServiceNow portfolio and serves as a single technical leader with the client with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. This individual will drive trusted advisor relationships with executives and front-line customer stakeholders by leveraging their Nonprofit industry knowledge as well as their broad technical knowledge across the enterprise technical ecosystem.What you get to do in this role:Support product sales as a technical and domain expert pursuing customers and prospects across the Nonprofit industryLead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needsGuide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreementSupport marketing events including executive briefings, conferences, user groups, and trade showsShare and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamProvide feedback to product management about product enhancements that can address customer needs and provide additional valueStay current on competitive analysis and market differentiationQualifications

To be successful in this role, you have:3+ years of pre-sales solution consulting or sales engineering experience in Enterprise Software within the Nonprofit industryExperience selling into the Nonprofit industry is requiredProficiency with the ServiceNow platform or technical expertise with cloud software solutionsEnergy, drive, compassion, and an engaging personality, while being humbleExperience working collaboratively with product management, product marketing, partners, and professional servicesTerritory management skills, including pipeline building and working with Sales counterpart to guide execution excellence

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