Department Manager - Bowling Green

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.As a Department Manager, you are responsible for providing excellent customer service while driving sales through BRS products by building relationships with customers and providing the ultimate shopper experience.ResponsibilitiesProvide excellent customer service by greeting and establishing rapport with customers while informing customers of BRS products and services.Expert knowledge of BRS products to provide customers with recommendations.Drive sales in all departments.Replenish and maintain inventory.Must pass WSET, Cicerone Certification, Certified Bourbon Steward, ServSafe Certification provided by BRS for specific departments.Organize and communicate with vendors and buyers for store tastings.Assist in the training of new Store Associates.Perform cashier functions and adhere to policy while completing customer transactions.Assist front end scheduling of store associates.Cash management.Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, and multi-tasking.Coach team members and provide guidance to improve customer experience.Ensure all pricing, signage, and display information is correct.Maintain store safety standards.Ensure store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.Maintain all safety standards for deliveries.Assist in promotions and setup of events.Qualifications21 years of age or older.Knowledge of wine varietals, countries, and regions.Ability to work a flexible schedule as business requires (nights, weekends, and holidays).Desire to continually develop retail sales skills and knowledge of product and services.Two years of management experience.Prior experience in a team environment requiring professional communication skills.Retail experience in the retail spirits industry preferred.Team player.Strong interpersonal skills necessary for establishing customer and team relationships.Ability to demonstrate a positive and engaging attitude and demeanor.High School Diploma or equivalent.This job requires the ability to perform the following:Frequently standing and moving in an assigned location safely and efficiently.Carrying or lifting items weighing up to 50 pounds.Handling objects, products, and equipment safely.Bending and kneeling.BenefitsWe want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, and supplemental employee, spouse, and child life insurance to all eligible employees.We also offer:Gopuff employee discount.Career growth opportunities.Internal rewards programs.Annual performance appraisal and bonus.Equity program.Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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