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NorthWestern Energy

Network Systems Analyst / Engineer

NorthWestern Energy, Billings, Montana, us, 59107


Butte is preferred location; will also consider Billings, Bozeman, Great Falls, Helena and Missoula

QUALIFICATIONS INCLUDE:

Bachelor's Degree in Networking, Computer Science, Information Technology, OR, similar field of study or an Associate's Degree in a related field and equivalent experience to a Bachelor's degree may be consideredCommunicate well both orally and in writing -- communicate highly technical information to non-technical people AND correspond with colleagues, managers and business partners at a professional levelApply mathematical concepts to calculate percentages, financials and predictionsEstablish and maintain effective working relationships with co-workers and business partnersAbility to work on-call rotations as definedAbility to travel required up to 10% of timeAbility to pass a drug test and a background checkPreferred (not required) Certifications include: Cisco Certified Network Associate (CCNA),CompTIA Network+, Certified Information Systems Security Professional (CISSP),Certified Information Systems Manager (CISM)

DUTIES INCLUDE:

Network Design Installation, Configuration, Security and Planning:

Design, develop, and implement network architecture to support utility operationsPlan for network expansion and scalability to accommodate future growth and technology advancementsEnsure network redundancy and disaster recovery measures to maintain service continuityInstall, configure, and maintain network hardware, including routers, switches and other network devicesSet up and optimize network protocols, including BGP, OSPF, MPLS, VPLS and VOIP

Implement and maintain network security measures to protect critical infrastructure and sensitive data Network Monitoring and Troubleshooting:

Continuously monitor network performance, availability and reliabilityIdentify and resolve network issues, including connectivity problems, bandwidth constraints and packet lossImplement network monitoring tools to proactively address potential problems

Network Maintenance and Upgrades, Disaster Recovery, Business Continuity and Documentation:

Conduct routine maintenance tasks to ensure the network's optimal performancePlan and execute network hardware and software upgrades as necessaryKeep network equipment and software up to date with security patches and firmware updatesDevelop and maintain disaster recovery plans to minimize downtime in case of network failures or disastersConduct regular backup and recovery tests to validate the effectiveness of recovery strategiesCreate and update network documentation, including diagrams, configurations, and inventory records Maintain records of network changes, configurations and historical performance data

Vendor and Stakeholder Management:

Collaborate with vendors and service providers to ensure the utility's network requirements are metCommunicate and coordinate with internal stakeholders to align network solutions with business goals

Compliance and Regulations:

Ensure compliance with industry regulations and standards related to network security and data protectionParticipate in audits and assessments to verify adherence to regulatory requirements

Training and Support:

Provide training and support to end-users and technology staff regarding network-related issues and best practicesTroubleshoot and resolve user-reported network problems promptly

Performance Optimization and Capacity Planning:

Continuously assess and optimize network performance, identifying and implementing enhancements to meet utility needs and performance goalsAnalyze network traffic patterns and usage to plan for capacity upgrades and improvements as required

Collaboration and Teamwork:

Work closely with other teams and departments to ensure seamless integration of network services with othe utility systemsAdhere to company safety, physical security and cyber security standardsAdhere to the NorthWestern Energy's Code of Business Conduct & EthicsEnsure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Full-time position.

$64,000 - $121,800 annually, depending on experience. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Programs; Life Insurance; paid time off starting on your first day, plus 11 paid holidays.

Open until filled.