IT On Site Tech Support

AGRILAND FS is looking for a detail-oriented and computer-savvy IT Help Desk Technician to provide on site hardware and software support to end users throughout the Southern 1/3 of Iowa. As a member of our AGRILAND FS Team, this individual will work with all levels of our organization to set up and install first and second level hardware and software and assist the IT Team in completing company projects and initiatives.

Core responsibilities:Provide direct on site end-user support throughout AGRILAND FS core geography (minimal overnight travel)Respond to end-user requests and inquiries in a positive and timely mannerUtilize AGRILAND FS helpdesk software to document and manage user requests to ensure service metrics are met or exceededInstall and configure new user hardware and softwareWork with IT team to track hardware and software inventoryWhat we need from you:

Associate's degree in information technology or information systems and/or 1-2 years of work-related experiencePrefer experience installing and configuring desktop hardware and softwareStrong communication, planning, organization, and problem-solving skillsAble to work independently and in a team-oriented environmentWilling to work outside of normal business hours when necessaryMust have and maintain a valid driver's license and able to travel independently and overnight if necessaryWhat we offer our team:

Competitive benefits including medical, dental, vision, and life insurance, and moreLocal opportunity in Winterset, IowaThe use of a company vehicle to travel to locationsSolid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company matchResources for career development and opportunities for career advancementCasual office attire with company clothing allowance

Are you a good match to join the AGRILAND FS Team as an IT Help Desk Technician in Winterset? Apply now!

AGRILAND FS is an equal opportunity employer