Critical Facilities Manager

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Manager to join our team and drive our relationships with hyperscale clients to new heights.

Job Description:

Critical Facilities Manager

The Critical Facilities Manager (CFM) is accountable for the Electrical Systems, Mechanical Plant Infrastructure, Life-Safety Systems, Critical Environment operations, Environmental, Health & Safety (EH&S), Preventative Maintenance Program implementation, risk identification, and mitigation. The CFM is accountable for operating and protecting the client/tenants' critical load, delivering 100% uptime, and doing so while delivering 100% client satisfaction. The CFM delivers these expectations and accountabilities using the Salute Mission Critical Proprietary Playbook while also ensuring 100% Playbook adoption of the Playbook methodology by the entire critical facility site team.

Responsibilities:

• Commands a Critical Infrastructure Subject Matter Expert (SME) presence. Regularly displays command and control of the critical facility operations
• Provides direct, on-site, coordination, supervision, and project management support for critical facility operations of a data center environment
• Accepts direct accountability for the management and operations, preventative maintenance program implementation, and life-cycle management of critical facility assets associated with a data center environment
• Implements Salute Data Center Operations Playbook and secures 100% site adoption by all Data Center Engineers, Technicians, and suppliers
• Tracks Critical Facility metrics and KPI's and delivers to Site Director. Anomalies or discrepancies are reported to the Site Director immediately upon determination
• Manages preventative maintenance schedules, corrective maintenance actions, and break-fix incident response for all critical facility related systems
• Identifies critical spare parts inventory needs and tracks on-hand supply and usage deployment using the CMMS Platform
• Takes Responsibility for ensuring vendors adhere to The Playbook, Critical Facility Work Rules, and all EH&S Policies associated with the site
• Directly accountable for the supervision and management of Critical Facility Engineers, Data Center Technicians, and Suppliers
• Assigns staff appropriately for proper coverage of the Data Center operational requirements
• Takes responsibility for overall professional development, career path development plans, professional certifications, and Professional License retention requirements of all Critical Facility Personnel
• Takes responsibility for on-going evaluation of personnel performance, performance improvement plan development, and oversight personnel disciplinary action, up to and including termination and writing and performing annual performance evaluations of all Critical Facility personnel.

Additional Accountabilities:

• Continually leads by example and actively participates in on-going professional development and promotes the same level of engagement among the Data Center Operations Team
• 100% completion of required Talent LMS based training courses as assigned
• 100% adherence to Salute culture and best practices

Qualifications, Skills, and Experience:

• High School diploma or GED equivalent with two years of technical school with an emphasis on mission-critical operations, industrial manufacturing, or relevant military operations experience in electrical and mechanical systems.
• Progressive, hands-on experience in critical, data center operations, maintenance, and engineering supporting complex critical facilities operations, required
• Experience as a Critical Facilities Lead Engineer, ACFM, or other relevant critical facility infrastructure leadership experience.
• Supervisory experience in O & M of large, complex data center operations environments
• Demonstrated, working technical knowledge, and understanding of critical data center systems, including HVAC, standby emergency power, uninterruptible power supplies, and associated infrastructure

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver's license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.