Mortgage Community Development Loan Officer

Mortgage Community Development Loan Officer

If you love sales and are passionate about helping others purchase their dream home, consider a career with Bell Bank's mortgage team. You will work with colleagues in a first class culture that provides a family atmosphere, enjoy great benefits and provides a high level of service that makes each mortgage run smoothly - by sending closing packages five days before the closing, in-house underwriting and processing and having a support team to allow you to work efficiently.

Company Information:

Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $26million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices.

Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune , and has been named among America's top mortgage employers by National Mortgage Professional magazine.

If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• "Paying it forward" by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

The Mortgage Community Development Loan Officer is focused on developing and maintaining strategic community partnerships and growing and developing homeownership opportunities for low-to-moderate income (LMI) individuals, families and communities of color. Under minimum supervision, this position will be an area market expert for and originate mortgage loans that meet regulatory, investor and bank portfolio guidelines; including but not limited to Housing Finance Agency, first-time homebuyer, affordable housing and down payment assistance programs.

The Mortgage Community Development Loan Officer will lead and coordinate community development activities and build and maintain strong relationships with bank partners, government sponsored entities, not for profit organizations and other community partners. This position is a community connector that is driven by the goal of supporting financial empowerment and generational wealth building by providing successful and sustainable homeownership opportunities with a focus on closing the homeownership disparity gap. This role reports to the Area Manager with dotted line to the National Community Development Manager.

Primary Duties:

Mortgage Loan Originations

• Originate compliant mortgage loans with a focus on, but not limited to, LMI and communities of color:

• Responsible for knowing and complying with all Federal Regulations and Bank policies.
• Advise customers on mortgage loans that are appropriate for their individual financial circumstances, interview applicants, and collect financial data and documents.
• Maintain high standards of client satisfaction and quality, and ensure sales/originator systems and workflows are efficiently controlled.
• Expedite loans in process by regularly reviewing pipeline, following up on documentation with borrowers, interacting with title companies, realtors, attorneys, etc.
• Manage client referrals to ensure all new customers are introduced to local branches and other appropriate business lines.
• Originate a minimum of 3 loans per month or 36 loans per year.

Community Development (approximately 1/3 to 1/2 of time)

Community Engagement, Outreach and Training

• Develop and maintain strategic community relationships.
  • Conduct 3-4 business development calls or appointments per week or 12-16 per month.
  • Track: Date, Contact Name, Organization, Organization Address, role, summary, notes, and follow up.
• Conduct Financial Wellness or Homebuyer education workshops with local community partners and affordable housing partners (min 12 per year).
• Attend affordable homeownership programs and services educational seminars, trainings and workshops conducted by state, local and nonprofit housing organizations (min 12 per year).
• Represent Bell at community focused meetings or events (min 24 per year).
  • Track: Date, event, targeted market reached, est. # of attendees, evaluation, notes.
• Provide monthly training/updates to area staff on local affordable housing products, homebuyer education and counseling, have guest speakers from local non-profit partners, etc.
• Participate in regularly scheduled meetings with Bell partners and provide updates or report outs as appropriate (e.g. CRA, Bell Bank Community Development, Community Development Loan Officers from other market areas, Area and Market Managers, National Sales Group Meeting and Bell Mortgage leadership).
• Participate in Bell sponsored Community Development Events/Activities in the local market, this may include staffing a booth, assisting in planning, identifying local speakers or partners to participate, speaking at the event, assisting with the event details (e.g. Bell Mobile Empowerment Center, GSE partnership events, etc.).
• Attend Bell enterprise-wide Community Development trainings.
• Be a Community Development and Diversity, Equity and Inclusion champion.
• Recognize, share and celebrate Community Development stories and successes!
• Know by name and face as many partners, customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.

Market Area Community Development Goals and Activities:

• Manage the market area Community Development (CD) Business Plan.
• Track goal progress and report out to leadership.
• Track industry and production trends and propose adjustments to the CD Business Plan and goals as needed.
• Track and measure against CRA and/or Fair Lending targets for the market area.
  • % of mortgage originations in LMI and minority communities.
  • % of Mortgage originations to LMI and minority borrowers.
• Develop strong relationships and communication channels with Bell partners (e.g. Bell Bank, Community Reinvestment Act (CRA), Operations, Compliance, etc.).
• Catalogue Professional Trade Association participation, Board Involvement, Task Force, Advisory Group or Coalition participation for area staff.
• Maintain list of key strategic community partners.
• Develop and share local Community Development Activity calendar.
• Catalogue, track and evaluate Community Development activities for the market area.
• Communicate local Community Development training and volunteer opportunities to area staff.
• Communicate local Community Development marketing activities to area staff.
• Perform other duties as assigned.

Job Skills Required:

• Preferred three (3) years' experience as a loan officer in first mortgage production.
• Thorough knowledge of pricing and underwriting requirements of various mortgage insurance companies.
• Demonstrated experience with Affordable Lending products.
• Proven experience in supporting Community Reinvestment Act (CRA) and Fair Lending goals.
• High School Diploma, Bachelor's degree in business related field, or equivalent experience.
• Working knowledge of Community Reinvestment Act, FNMA, FHLMC, FHA, VA, local state housing programs, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate, finance laws, regulatory compliance and investor guidelines.
• Excellent written and oral communication skills and ability to work in a team environment.
• NMLS registration.
• Proficient in sales and service skills; including tele-consulting, prospecting, networking and COI relationship management.
• Strong computer skills and experience utilizing laptop technology
• Ability to work independently with limited supervision.
• Ability to strategically plan to market and develop business contacts.
• Excellent customer service skills.
• Ability to travel to and work occasional evenings and/or weekends to participate in or attend community events or meetings.
• Ability to travel to different branches and to off-site meetings to meet with clients or co-workers.
• Bilingual or multilingual preferred.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer