Walmart
Senior Manager, Site Merchandising
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary...
What you'll do...
Want to help lead the way in redefining how Walmart customers shop and find more value online ? The Senior Manager, Site Merchandising position is a critical leader in shaping the customer site experience for all of Walmart services , overseeing everything from visual merchandising to content strategy to functionality. You will partner with our team to understand the strategic intent of each SBU and as a result provide solutions to build the most effective site environment. They'll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business. You will lead a small team to accomplish your goals, a team requiring talent development and role training.
You'll make an impact by:
Creating an exemplary site experience -
You'll help implement the holistic site strategy for various Services Business Units, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
Becoming an invaluable strategic partner to internal stakeholders -
You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.
Telling a story through our site -
You'll identify key trend forecasts, define the department's story-telling roadmap, and use key functionalities like tax onomy and search to enhance the customer journey on our site, telling a cohesive story to win customers' hearts and minds.
Monitoring site health and performance through analytics and key metrics -
You'll facilitate the development of site metrics and dashboards to monitor site health across our key services pages, providing strategic insights to internal stakeholders to influence the overall direction for each of the programs.
Operating with excellence
- You'll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.
Leadership and Development Coach
- Leading and developing talent: Manage, coach and train a team of high-performing associates.
Other Key Functions
Owns
Navigation & Hierarchy
within each vertical and inputs into Global Navigation and SBU cross pages
Perfects
search & browse
, overseeing cross page rules, SBU search relevance and browse experience
Oversees and establishes
site standards and processes scaling best practices
Sets pinning and guidelines for SBU and department-level site pages - setting
item priorities
based on seasonality & relevance?
Advises
Operations on site capabilities and limitations
Identifies root cause
analysis for site issues
You'll sweep us off our feet if:
You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
You know how to guide the development and implementation of products and features working across product, engineering, design , and business teams.
You build trust quickly and can lead by influence , creating impact through partnership as well as ownership.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
M inimum Qualification:
Bachelor's degree in business or related field or equivalent experience in business or related field
Preferred Qualification:
3 + years related experience in merchandising, site merchandising, or related field
2 + years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Ability to set clear objectives and performance measures
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in merchandising, visual design, business management, or related area and 5 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area
7 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area
Masters: Business
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
What you'll do...
Want to help lead the way in redefining how Walmart customers shop and find more value online ? The Senior Manager, Site Merchandising position is a critical leader in shaping the customer site experience for all of Walmart services , overseeing everything from visual merchandising to content strategy to functionality. You will partner with our team to understand the strategic intent of each SBU and as a result provide solutions to build the most effective site environment. They'll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business. You will lead a small team to accomplish your goals, a team requiring talent development and role training.
You'll make an impact by:
Creating an exemplary site experience -
You'll help implement the holistic site strategy for various Services Business Units, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
Becoming an invaluable strategic partner to internal stakeholders -
You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.
Telling a story through our site -
You'll identify key trend forecasts, define the department's story-telling roadmap, and use key functionalities like tax onomy and search to enhance the customer journey on our site, telling a cohesive story to win customers' hearts and minds.
Monitoring site health and performance through analytics and key metrics -
You'll facilitate the development of site metrics and dashboards to monitor site health across our key services pages, providing strategic insights to internal stakeholders to influence the overall direction for each of the programs.
Operating with excellence
- You'll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.
Leadership and Development Coach
- Leading and developing talent: Manage, coach and train a team of high-performing associates.
Other Key Functions
Owns
Navigation & Hierarchy
within each vertical and inputs into Global Navigation and SBU cross pages
Perfects
search & browse
, overseeing cross page rules, SBU search relevance and browse experience
Oversees and establishes
site standards and processes scaling best practices
Sets pinning and guidelines for SBU and department-level site pages - setting
item priorities
based on seasonality & relevance?
Advises
Operations on site capabilities and limitations
Identifies root cause
analysis for site issues
You'll sweep us off our feet if:
You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
You know how to guide the development and implementation of products and features working across product, engineering, design , and business teams.
You build trust quickly and can lead by influence , creating impact through partnership as well as ownership.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
M inimum Qualification:
Bachelor's degree in business or related field or equivalent experience in business or related field
Preferred Qualification:
3 + years related experience in merchandising, site merchandising, or related field
2 + years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Ability to set clear objectives and performance measures
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in merchandising, visual design, business management, or related area and 5 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area
7 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area
Masters: Business
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.