Transformmn
Refugee Cash Assistance Program Coordinator
Transformmn, Minneapolis, Minnesota, United States, 55400
Refugee Cash Assistance Program Coordinator
Reports to:
Employment Program ManagerStatus:
Full-time, 40 hours/week, with benefitsArrive Ministries
is a Christian nonprofit seeking life transformation for refugees, immigrants, and the Church. Arrive Ministries is a refugee resettlement agency, providing resettlement services to newly-arriving refugees.Job Summary:
The Refugee Cash Assistance Program Coordinator screens and processes all Refugee Cash Assistance (RCA) applications for refugees and Special Immigrant Visa recipients and other eligible individuals (Asylees, Humanitarian Parolees, Cuban/Haitian entrants) living in surrounding counties.Determine initial and ongoing client eligibility for the RCA program.Conduct RCA eligibility interviews, process applications, and collect necessary verifications.Inform clients of rights, responsibilities, expectations, and data privacy practices.Provide orientation for RCA, Supplemental Nutrition Assistance Program (SNAP), and Refugee Employment Services (RES) programs and complete enrollments into each program as eligible.Input client information in the MAXIS database and fax to county public assistance offices, ensuring security of all private data.Partner with local county financial workers to ensure client access to and compliance with programs.Maintain thorough and accurate client records in RCA case files and MAXIS database, as well as R&P case notes.Collaborate with and make referrals to Refugee Employment Services (RES) agencies on behalf of clients and maintain regular monthly follow-up to ensure client compliance with program expectations.Oversee monthly distribution of RCA checks and bus cards to clients.Respond to phone inquiries and walk-in clients.Impose sanctions on non-compliant clients, in accordance with RCA program standards.Recover overpayments and issue restored benefits when applicable.KNOWLEDGE AND SKILLS:
Required:Bachelor’s degree or equivalent work experienceExcellent time management, organization, and problem-solving abilitiesDemonstrated ability to work independently, communicate professionally (verbal and written), take initiative, and build collaborative professional relationships with internal and external partnersPatience and compassion with people in transition and limited English capabilities.High competency in database functions, creating and maintaining Excel spreadsheets, utilizing Microsoft Office products, navigating computer databases and systems.Able to speak, read, and write fluently in EnglishDriver’s license and access to reliable transportationAbility to speak refugee languages such as Arabic, Burmese, French, Karen, Kiswahili, Oromo, Spanish, Pashto, Dari or SomaliExperience working with individuals from a refugee or immigrant background
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Reports to:
Employment Program ManagerStatus:
Full-time, 40 hours/week, with benefitsArrive Ministries
is a Christian nonprofit seeking life transformation for refugees, immigrants, and the Church. Arrive Ministries is a refugee resettlement agency, providing resettlement services to newly-arriving refugees.Job Summary:
The Refugee Cash Assistance Program Coordinator screens and processes all Refugee Cash Assistance (RCA) applications for refugees and Special Immigrant Visa recipients and other eligible individuals (Asylees, Humanitarian Parolees, Cuban/Haitian entrants) living in surrounding counties.Determine initial and ongoing client eligibility for the RCA program.Conduct RCA eligibility interviews, process applications, and collect necessary verifications.Inform clients of rights, responsibilities, expectations, and data privacy practices.Provide orientation for RCA, Supplemental Nutrition Assistance Program (SNAP), and Refugee Employment Services (RES) programs and complete enrollments into each program as eligible.Input client information in the MAXIS database and fax to county public assistance offices, ensuring security of all private data.Partner with local county financial workers to ensure client access to and compliance with programs.Maintain thorough and accurate client records in RCA case files and MAXIS database, as well as R&P case notes.Collaborate with and make referrals to Refugee Employment Services (RES) agencies on behalf of clients and maintain regular monthly follow-up to ensure client compliance with program expectations.Oversee monthly distribution of RCA checks and bus cards to clients.Respond to phone inquiries and walk-in clients.Impose sanctions on non-compliant clients, in accordance with RCA program standards.Recover overpayments and issue restored benefits when applicable.KNOWLEDGE AND SKILLS:
Required:Bachelor’s degree or equivalent work experienceExcellent time management, organization, and problem-solving abilitiesDemonstrated ability to work independently, communicate professionally (verbal and written), take initiative, and build collaborative professional relationships with internal and external partnersPatience and compassion with people in transition and limited English capabilities.High competency in database functions, creating and maintaining Excel spreadsheets, utilizing Microsoft Office products, navigating computer databases and systems.Able to speak, read, and write fluently in EnglishDriver’s license and access to reliable transportationAbility to speak refugee languages such as Arabic, Burmese, French, Karen, Kiswahili, Oromo, Spanish, Pashto, Dari or SomaliExperience working with individuals from a refugee or immigrant background
#J-18808-Ljbffr