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Vermont Employer

Director of Primary Care operations

Vermont Employer, Newport, Vermont, us, 05855


Vermont Employer - Director of Primary Care Operations - NEWPORT, Vermont

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Job PostingPosition Statement:The Director of Primary Care Operations is responsible for organizing and managing the processes that support the achievement of optimal patient encounters. The Director will work with the Chief Operating Officer (COO), the Medical Director of Primary Care, and other leadership of the clinics to develop and manage efficient and effective patient flow systems, achieve financial and operational targets, and coordinate services across the clinical units.Key Responsibilities:Provides administrative leadership for the Primary Care Practices:Supervises, mentors, provides guidance and resources to all managers within the practices to ensure successful performance.Serves as a role model for professional behavior.Meets with Managers and practice management teams on a regular basis.Participates in Departmental staff meetings at least once a quarter.Provides direction and leadership for difficult decisions/conflicts.Participates in identification, recruitment, and retention of talented individuals.Oversees and manages the community health team and Blueprint.Works with Primary Care Practice management teams ensuring operational objectives are met or exceeded:Participate in determining appropriate staffing levels for efficient operation of the clinics.Collaborates with clinic managers to flex staffing/expenses around patient volumes.Implement, review, and adjust patient flow systems to achieve maximum efficiency.Demonstrates understanding of provider schedules to optimize service availability.Regularly monitor volume and clinic appointment access.Foster an environment of continuous quality improvement and maintain quality initiatives through the departments.Collaborate with both COO and the Medical Director to ensure that the Primary Care Practices achieve financial objectives:Demonstrates expert knowledge of Primary Care Practices financials with ability to provide in-depth analysis.Works with departmental managers and the Medical Director to ensure their understanding of departmental budgets, ensuring accountability of budget management.In collaboration with the COO, departmental managers, and/or clinic management teams develop and implement approved business plans.Develops and implements action plans to maximize financial performance.Identifies opportunities to right-size departments/clinics through expansion or consolidation.In collaboration with Medical Director and the COO determines and analyzes targeted productivity for providers.

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