Olaplex
Director, Retail Account Management (Hybrid Role)
Olaplex, New York, New York, us, 10261
OLAPLEX, Inc. (Nasdaq: OLPX)
is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. Collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:This individual is responsible for partnering with the retailer and internal cross-functional teams to deliver and exceed OLAPLEX’s sales objectives. The Director will help develop and drive channel strategy by optimizing brand representation at all touch points to maximize sell-in & sell-out and drive initiatives to increase channel profitability. This role will work directly with the VP of Sales to develop strategies to achieve sales and budget targets and critical marketing objectives, and it will have one direct report.
Primary Duties & Responsibilities
Lead cross-functional account strategy to promote retail sales and shipment revenue
Identify, build, and manage growth-driving sales initiates, optimizing sell-through by retailer on a quarterly and annual basis
Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and overarching brand priorities
Negotiate sales and corresponding inventory plans within designated account(s), in addition to reporting retail and net sales assessments, forecasts, and budget planning
Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build contingency plans where necessary
Maintain retailer promotional calendar while providing key analytics, ROI related but not limited to promotional investments
Ensure management and reduction of excess and obsolete inventory in respective accounts
Consistently communicate at an executive level with the Leadership Team on gross shipment status, key trends, and opportunities; proactively identify and address risks and identify effective solves
Support the VP of Sales to develop and execute strategies that are unique by retailer to support the channels business model
Identify and distort strengths of designated account(s) to identify opportunities for growth
Lead, develop, and maintain highly productive relationships with internal and external account stakeholders and business partners to achieve our mutually agreed upon business objectives
Working Relationships/Key Stakeholders
Work closely with VP, US sales to review forecasts for core as well as new product launches
Liaise with planning and retailers on monthly forecast updates highlighting new intel impacting projections
Work closely with Customer Service and Sales Operations to ensure inventory is available, orders are received, processed, and shipped within the designated window
Financial Accountability
Responsible for the achievement of all gross, net, and retail sales plans across each category
Provide up-to-date net shipments, risks, and opportunities on a weekly basis to Executive and Finance teams
Accurately forecast RTV's and provide action plans to mitigate risk
Manage quarterly Opex budget to ensure alignment to plan
Work with cross-functional teams on hindsight sales analytics by key account
About You:
Bachelor’s degree preferred plus a minimum of 8+ years of previous related industry experience
Experience with forecasting gross/net shipments
Strong relationship skills: ability to lead and manage multiple high-level relationships
Should possess exceptional analytical, organizational, and communication skills
Demonstrated ability to build gross-to-net and retail sales plans from the bottom up
Advanced expertise in Microsoft Excel PowerPoint (pivot tables, v-lookups, etc.)
Ability to work under pressure and fluctuating deadlines with a high number of tasks
Must be flexible and adaptive to changing priorities
We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:The annual base pay for this position is$150,000-$180,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
Competitive compensation
Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
Wellness:Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
Parental Leave: Up to 18 weeks for all new birthing-parents and up to 10 weeks for all non-birthing new parents
Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce"
Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
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is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. Collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:This individual is responsible for partnering with the retailer and internal cross-functional teams to deliver and exceed OLAPLEX’s sales objectives. The Director will help develop and drive channel strategy by optimizing brand representation at all touch points to maximize sell-in & sell-out and drive initiatives to increase channel profitability. This role will work directly with the VP of Sales to develop strategies to achieve sales and budget targets and critical marketing objectives, and it will have one direct report.
Primary Duties & Responsibilities
Lead cross-functional account strategy to promote retail sales and shipment revenue
Identify, build, and manage growth-driving sales initiates, optimizing sell-through by retailer on a quarterly and annual basis
Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and overarching brand priorities
Negotiate sales and corresponding inventory plans within designated account(s), in addition to reporting retail and net sales assessments, forecasts, and budget planning
Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build contingency plans where necessary
Maintain retailer promotional calendar while providing key analytics, ROI related but not limited to promotional investments
Ensure management and reduction of excess and obsolete inventory in respective accounts
Consistently communicate at an executive level with the Leadership Team on gross shipment status, key trends, and opportunities; proactively identify and address risks and identify effective solves
Support the VP of Sales to develop and execute strategies that are unique by retailer to support the channels business model
Identify and distort strengths of designated account(s) to identify opportunities for growth
Lead, develop, and maintain highly productive relationships with internal and external account stakeholders and business partners to achieve our mutually agreed upon business objectives
Working Relationships/Key Stakeholders
Work closely with VP, US sales to review forecasts for core as well as new product launches
Liaise with planning and retailers on monthly forecast updates highlighting new intel impacting projections
Work closely with Customer Service and Sales Operations to ensure inventory is available, orders are received, processed, and shipped within the designated window
Financial Accountability
Responsible for the achievement of all gross, net, and retail sales plans across each category
Provide up-to-date net shipments, risks, and opportunities on a weekly basis to Executive and Finance teams
Accurately forecast RTV's and provide action plans to mitigate risk
Manage quarterly Opex budget to ensure alignment to plan
Work with cross-functional teams on hindsight sales analytics by key account
About You:
Bachelor’s degree preferred plus a minimum of 8+ years of previous related industry experience
Experience with forecasting gross/net shipments
Strong relationship skills: ability to lead and manage multiple high-level relationships
Should possess exceptional analytical, organizational, and communication skills
Demonstrated ability to build gross-to-net and retail sales plans from the bottom up
Advanced expertise in Microsoft Excel PowerPoint (pivot tables, v-lookups, etc.)
Ability to work under pressure and fluctuating deadlines with a high number of tasks
Must be flexible and adaptive to changing priorities
We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:The annual base pay for this position is$150,000-$180,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
Competitive compensation
Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
Wellness:Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
Parental Leave: Up to 18 weeks for all new birthing-parents and up to 10 weeks for all non-birthing new parents
Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce"
Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
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