Surgical Scheduler, General Surgery/Bariatrics- Northampton

Job Description - Surgical Scheduler, General Surgery/Bariatrics - Northampton (3300918)About UsWith energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. Our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!Our TeamCooley Dickinson Medical Group (CDMG) General Surgical Care and Bariatrics & Weight Management Program office is a community-based practice located in our outpatient office at 15 Atwood Drive, Northampton, MA. Here, we have a team of compassionate, highly trained providers committed to improving health and lives through their advanced expertise.Role OverviewWe are seeking a full-time, 40-hour Surgical Scheduler to support our General Surgical Care and Bariatrics & Weight Management practice onsite, Monday through Friday 8:00 AM to 5:00 PM (shifts are staggered). The Surgical Scheduler provides a broad level of administrative support to a physician, medical practice, or clinic for patient care and administrative activities related to surgery scheduling.In this role, the Surgical Scheduler:Works independently to complete job responsibilities and tasks, and collaborates with the physician, staff members, and management to ensure a quality-based, customer-focused flow of work.Provides a high level of coordination and office support to meet physician needs.Uses discretion and judgment to organize priorities, complete tasks, and handle confidential patient information.Demonstrates a comprehensive understanding of the scheduling system and any updates to the system.Adheres to all departmental, administrative, hospital policies and procedures, and customer service standards 100% of the time.Performs all duties independently, using appropriate judgment in referring problems and questions to their supervisor.Communicates effectively with a variety of people in person, on the phone, and via email.Works with a minimum of supervision and performs under high pressure.Minimum Requirements:High school diploma or equivalent required.One (1) to three (3) years current experience as an office clerk/receptionist in a medical practice required.Familiarity with medical terminology required; surgical knowledge and background preferred.Proven ability to type required, as well as the ability to operate business office equipment including copy machines and fax machines.Demonstrated proficiency in PC applications including Windows and word processing.Demonstrated organizational, interpersonal, oral, and written communication skills.Demonstrated ability to work independently.Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location

MA-Northampton-CDH Atwood Medical Building

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