Contact Government Services, LLC
eDiscovery Program Manager (Top Secret Clearance Required)
Contact Government Services, LLC, Baltimore, Maryland, United States, 21276
eDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: LegalCGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio.CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.Skills and Attributes for Success:
The Contractor shall provide the following services to include but not limited to:Discovery Program contractor staff management support.Oversee all administrative logistical support for the contract.Ensure daily time entry is recorded by all contract staff.Coordinate all administrative activities associated with the arrival of new contract staff.Mentor and assist new team members.Address performance or personnel issues within the contracted staff.Manage client expectations and deliverables.Initiate process improvement initiatives.Facilitate communication, planning, recommendations, and resource management.Provide technical and eDiscovery subject matter expertise.Participate in teleconferences or meetings to support program objectives.Assist in managing the Legal Clerical mailbox and tasks.Develop and track clerical and IT project schedules, milestones, and deliverables.Assist with providing information relevant to support Change Requests and Contract Modifications.Oversee and monitor all scheduled system maintenances.Review system and application logs and related reports.Review and report technical assessments.Oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes.Oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022.Oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022.Oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories.Oversee and monitor Discovery’s IT infrastructure and cloud technologies.Comply with contract terms and conditions.Ensure operational coverage for all critical areas.Formulate and enforce work standards.Communicate instructions and findings to non-technical audiences.Provide cost and staffing estimates for task completion.Plan, organize, direct and support all activities identified in the contract.Monitor employee performance and productivity.Develop and implement training programs.Review work discrepancies.Prepare, review and submit required reports.Be responsible for overall RFQ performance and quality assurance.Provide timekeeping and invoicing for labor hours.Ensure program/project schedule, performance and deliverables are met.Maintain a qualified and certified Contractor work force.Provide direct supervision and management of Contractor personnel.Resolve problems, issues or conflicts.Prioritize tasks and assignments based on Government’s direction.Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, creating valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers.We care about our employees. Therefore, we offer a comprehensive benefits package:Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal HolidaysContact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/For more information about CGS please visit:
https://www.cgsfederal.com
or contact:Phone: +1 (888) 680-5916 Email:
info@cgsfederal.com
#J-18808-Ljbffr
The Contractor shall provide the following services to include but not limited to:Discovery Program contractor staff management support.Oversee all administrative logistical support for the contract.Ensure daily time entry is recorded by all contract staff.Coordinate all administrative activities associated with the arrival of new contract staff.Mentor and assist new team members.Address performance or personnel issues within the contracted staff.Manage client expectations and deliverables.Initiate process improvement initiatives.Facilitate communication, planning, recommendations, and resource management.Provide technical and eDiscovery subject matter expertise.Participate in teleconferences or meetings to support program objectives.Assist in managing the Legal Clerical mailbox and tasks.Develop and track clerical and IT project schedules, milestones, and deliverables.Assist with providing information relevant to support Change Requests and Contract Modifications.Oversee and monitor all scheduled system maintenances.Review system and application logs and related reports.Review and report technical assessments.Oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes.Oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022.Oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022.Oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories.Oversee and monitor Discovery’s IT infrastructure and cloud technologies.Comply with contract terms and conditions.Ensure operational coverage for all critical areas.Formulate and enforce work standards.Communicate instructions and findings to non-technical audiences.Provide cost and staffing estimates for task completion.Plan, organize, direct and support all activities identified in the contract.Monitor employee performance and productivity.Develop and implement training programs.Review work discrepancies.Prepare, review and submit required reports.Be responsible for overall RFQ performance and quality assurance.Provide timekeeping and invoicing for labor hours.Ensure program/project schedule, performance and deliverables are met.Maintain a qualified and certified Contractor work force.Provide direct supervision and management of Contractor personnel.Resolve problems, issues or conflicts.Prioritize tasks and assignments based on Government’s direction.Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, creating valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers.We care about our employees. Therefore, we offer a comprehensive benefits package:Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal HolidaysContact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/For more information about CGS please visit:
https://www.cgsfederal.com
or contact:Phone: +1 (888) 680-5916 Email:
info@cgsfederal.com
#J-18808-Ljbffr