Gensco
HVAC Technical Support Representative
Gensco, Boise, Idaho, United States, 83708
Gensco currently has an amazing opportunity available to join our
Technical Services Team
serving in the
Southern Idaho and Montana Region
as an
HVAC Technical Support Representative ! If you are looking to grow your career in HVAC with a highly successful, family-owned company that is a recognized industry leader, then Gensco may be the right fit for you!This position will be based out of
Southern Idaho or Montana
and will require some travel.Starting pay range
$85,000-$105,000
based on experience and qualifications.SummaryThe ideal candidate for this position will provide technical support and training for equipment sold by Gensco by offering guidance on installation, service, and repair to Customer’s technicians in the field and Gensco Team Members.This person will be proactive, self-motivated, able to recognize issues and resolve or escalate appropriately.Act as a liaison between the factory and Gensco customers and Team Members on technical matters about the equipment sold by GenscoDuties and ResponsibilitiesProvide technical knowledge about the equipment sold by Gensco to customers and Team Members via phone, email, text, and field site visitProvide consultation to customers on the technical aspects of equipment installation, service, and repairAct as a liaison between the factory and Gensco customers and Team Members on technical matters about equipment sold by GenscoStrong attention to detail, excellent time management, strong people skills, and organizational skillsProficient in MS Office (Word, Excel, PowerPoint) and other softwareSkills and Qualifications2-year degree and/or equivalent work experience required5+ years of related work experience and excellent technical knowledge of HVAC industry preferredCustomer service-oriented approach, respond to requests with a sense of urgencyExcellent driving recordStrong attention to detail, excellent time management and organizational skillsStrong people skills, recognizes when to use formal or informal approachProactive, self-motivated, able to recognize issues and resolve or escalate appropriatelyAble to operate personal computer, proficient in MS Office products (Word, Excel, PowerPoint), and other software.Able to work sitting or standing and to move freely throughout the facilityAble to lift and carry equipment and supplies as necessaryAble to travel as requiredAbout GenscoGensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.Gensco's Mission:
"Provide all of our Customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction."BenefitsComprehensive and competitive benefits package including healthcare coverage of medical, dental and vision available 1st of the month following date of hire401(k) Retirement PlanGenerous discretionary Profit SharingEmployee Assistance ProgramPaid time off including vacation, sick leave and holidaysTuition reimbursement for 2-year and 4-year degree programsPost high-school scholarship opportunity for Team Member’s childrenGensco is a drug free company and EOE.If you are interested in joining our winning team, please apply online at
https://Gensco.applytojob.com
Technical Services Team
serving in the
Southern Idaho and Montana Region
as an
HVAC Technical Support Representative ! If you are looking to grow your career in HVAC with a highly successful, family-owned company that is a recognized industry leader, then Gensco may be the right fit for you!This position will be based out of
Southern Idaho or Montana
and will require some travel.Starting pay range
$85,000-$105,000
based on experience and qualifications.SummaryThe ideal candidate for this position will provide technical support and training for equipment sold by Gensco by offering guidance on installation, service, and repair to Customer’s technicians in the field and Gensco Team Members.This person will be proactive, self-motivated, able to recognize issues and resolve or escalate appropriately.Act as a liaison between the factory and Gensco customers and Team Members on technical matters about the equipment sold by GenscoDuties and ResponsibilitiesProvide technical knowledge about the equipment sold by Gensco to customers and Team Members via phone, email, text, and field site visitProvide consultation to customers on the technical aspects of equipment installation, service, and repairAct as a liaison between the factory and Gensco customers and Team Members on technical matters about equipment sold by GenscoStrong attention to detail, excellent time management, strong people skills, and organizational skillsProficient in MS Office (Word, Excel, PowerPoint) and other softwareSkills and Qualifications2-year degree and/or equivalent work experience required5+ years of related work experience and excellent technical knowledge of HVAC industry preferredCustomer service-oriented approach, respond to requests with a sense of urgencyExcellent driving recordStrong attention to detail, excellent time management and organizational skillsStrong people skills, recognizes when to use formal or informal approachProactive, self-motivated, able to recognize issues and resolve or escalate appropriatelyAble to operate personal computer, proficient in MS Office products (Word, Excel, PowerPoint), and other software.Able to work sitting or standing and to move freely throughout the facilityAble to lift and carry equipment and supplies as necessaryAble to travel as requiredAbout GenscoGensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.Gensco's Mission:
"Provide all of our Customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction."BenefitsComprehensive and competitive benefits package including healthcare coverage of medical, dental and vision available 1st of the month following date of hire401(k) Retirement PlanGenerous discretionary Profit SharingEmployee Assistance ProgramPaid time off including vacation, sick leave and holidaysTuition reimbursement for 2-year and 4-year degree programsPost high-school scholarship opportunity for Team Member’s childrenGensco is a drug free company and EOE.If you are interested in joining our winning team, please apply online at
https://Gensco.applytojob.com