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Jobber

Manager, Key Account Management

Jobber, Myrtle Point, Oregon, United States, 97458


Are you a person that wants to empower small businesses?

Then Jobber might be the place for you! We’re looking for a

Manager, Key Account Management

to join our incredible Sales department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.The team:

Our Key Account Management team spends their day obsessing over our largest customers, helping them improve how they run their business and delivering on our mission to make the people in small businesses more successful. This team lives the values of Be Humble, Be Supportive and Give a Shit in everything they do.The role:

As a People Leader on the sales team, you will help lead the

Key Account Management

team.Key Account Management

team focuses on Jobber’s largest customers and has three core responsibilities:Increasing payments volume by changing customer behaviour and cross selling additional Jobber productsDriving customer engagement and retention through relationship building and trustGarnering key customers and product insights used to solve pain pointsAs a

Manager, Key Account Management

you will:Scale and expand the Key Account Management team and its processes within the Sales org.Manage a team of 5+ Key Account Managers (KAM) and optimize results through effective performance management planning.Be accountable for team results and KPIs.Collaborate with other sales leaders and partners.Utilize previous experience to continue building a “winning” sales process.Drive and encourage feedback loops.Analyze, communicate, and re-communicate over sales metrics and forecasting.Recruit, onboard and assist in optimizing sales training.Become an ambassador of our culture.To be successful in this position, you will need:

5+ years of payments sales experience to SMBs and/or sales management or team-lead experience.Demonstrated experience in sales management or team-lead experience.Extensive experience working as a sales consultant/executive/account manager in a high volume, short cycle, B2B environment.A track record of ambitious career growth and exceeding targets.A strong understanding of Salesforce and excel spreadsheets.Next level communication and relationship building abilities.An incredible passion for sales and our customers.What you can expect from Jobber:

A total compensation package that includes an extended health benefits package.A dedicated Coaching and Development function.Support for all your breaks.A unique opportunity to build, grow, and leave your impact on a $400-billion industry.To work with a group of people who are humble, supportive, and give a sh*t about our customers.We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives.

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