BMW of Bridgeport
BDC Internet Sales Coordinator
BMW of Bridgeport, Bridgeport, Connecticut, us, 06610
BMW of Bridgeport has an opening for a full-time Internet Sales Coordinator. Seeking a self-starter with an upbeat personality who is detail-oriented with a professional appearance and excellent phone etiquette.
Previous BMW dealership experience as well as BMW product knowledge preferred. Must haveexceptional verbal and written communication, customer service and time management skills. Play a key role in maintaining the stores’ reputation and image while showing a strong desire to serve our client’s needs. Ideal candidates will have the ability to multi-task in a fast paced work environment, are driven to succeed, learn and grow within the automotive industry.
As a BMW BDC Internet Sales Coordinator, you will be responsible for creating sales opportunities / appointments for the sales staff to assist clients with their purchase. Opportunities are created via interactions with clients over the phone, through email or text.
Benefits:
Medical/Dental/Vision Insurance available*
401K
Vacation & Holiday benefits
Responsibilities:
Welcome, greet and assist clients in customer oriented manner
Introduce the client to a Client Advisor, explaining the nature of the visit and provide any pertinent information that informs the Client Advisor of the client’s primary needs
Obtain and record information about each client interaction, using the center CRM
Assistwith tracking of sales calls, numbers of ups, prospect data sheets or other records
Assist Sales Department in developing new business and leads through focused marketing efforts that may include, but are not limited to, portfolio relationship management, internet lead management, network affiliations and telemarketing.
Demonstrate enthusiasm for all products and services of the BMW franchise and be knowledgeable about the features and benefits of BMW products.
Manage portfolio to ensure that customers have a complete understanding of the lease-end process and drive client appointments
Answer incoming calls and inquiries, direct calls to appropriate personnel
Perform outbound sales calls to generate sales opportunities
Contact unsold showroom traffic calls and other phone follow up work
Assist customers in any aspect of conversation in a pleasant and helpful manner
Increase customer satisfaction and loyalty by providing premium customer experiences and the highest level of customer care
Perform basic administrative and other duties as assigned
Provide support to service staff and managers as needed
Qualifications for ideal candidates:
1+ years’ experience in a BMWdealership
Automotive industry CRM tools and other software
Working knowledge of Microsoft Office, Word, Excel
Administrative support and/or telephone experience
Sales or other customer support background
Effective communication skills
Ability to coordinate and complete multiple tasks simultaneously
High School Graduate or equivalent
Must be at least 18-years-old
Pass a 7 year criminal background check and drug screen
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Previous BMW dealership experience as well as BMW product knowledge preferred. Must haveexceptional verbal and written communication, customer service and time management skills. Play a key role in maintaining the stores’ reputation and image while showing a strong desire to serve our client’s needs. Ideal candidates will have the ability to multi-task in a fast paced work environment, are driven to succeed, learn and grow within the automotive industry.
As a BMW BDC Internet Sales Coordinator, you will be responsible for creating sales opportunities / appointments for the sales staff to assist clients with their purchase. Opportunities are created via interactions with clients over the phone, through email or text.
Benefits:
Medical/Dental/Vision Insurance available*
401K
Vacation & Holiday benefits
Responsibilities:
Welcome, greet and assist clients in customer oriented manner
Introduce the client to a Client Advisor, explaining the nature of the visit and provide any pertinent information that informs the Client Advisor of the client’s primary needs
Obtain and record information about each client interaction, using the center CRM
Assistwith tracking of sales calls, numbers of ups, prospect data sheets or other records
Assist Sales Department in developing new business and leads through focused marketing efforts that may include, but are not limited to, portfolio relationship management, internet lead management, network affiliations and telemarketing.
Demonstrate enthusiasm for all products and services of the BMW franchise and be knowledgeable about the features and benefits of BMW products.
Manage portfolio to ensure that customers have a complete understanding of the lease-end process and drive client appointments
Answer incoming calls and inquiries, direct calls to appropriate personnel
Perform outbound sales calls to generate sales opportunities
Contact unsold showroom traffic calls and other phone follow up work
Assist customers in any aspect of conversation in a pleasant and helpful manner
Increase customer satisfaction and loyalty by providing premium customer experiences and the highest level of customer care
Perform basic administrative and other duties as assigned
Provide support to service staff and managers as needed
Qualifications for ideal candidates:
1+ years’ experience in a BMWdealership
Automotive industry CRM tools and other software
Working knowledge of Microsoft Office, Word, Excel
Administrative support and/or telephone experience
Sales or other customer support background
Effective communication skills
Ability to coordinate and complete multiple tasks simultaneously
High School Graduate or equivalent
Must be at least 18-years-old
Pass a 7 year criminal background check and drug screen
#J-18808-Ljbffr