Technical Project Manager

About PrelimPrelim is a rapidly expanding, remote-only startup based in the U.S., with team members spread across the country. We're revolutionizing the way banks onboard customers, providing a seamless platform for both online and in-branch experiences. Our mission is to enhance access to banking, one financial institution at a time.If you're eager to shape the future of banking and thrive in a dynamic, fast-paced environment, we encourage you to apply. We're looking for driven, ambitious individuals ready to make a significant impact.Why we're looking for youWith 3x growth YOY and sales consistently exceeding expectations, we’re seeking a Technical Project Manager to join our team. Prelim has achieved remarkable success with our clients, and we need a dedicated professional to ensure our software's quality and reliability. Your role will be crucial in delivering high-quality products that meet our clients’ needs.What you'll doAs a Project Manager at Prelim, you will be responsible for leading new projects and completing projects on time and within budget. You will play a key role in helping customers to go live and driving customer adoption, engagement, and satisfaction by providing expert guidance, training, and support.Who you'll work withYou’ll collaborate directly with our Product, Engineering, Sales, and Customer Success teams, working alongside teammates who are passionate about customer satisfaction and innovation in banking. If you share our enthusiasm for leveraging technology to drive innovation, we can’t wait to hear from you!In this role you'llManage customer deployments and work with stakeholders on timelinesBuild and maintain strong relationships with customers to understand their goals, challenges, and needsDrive adoption and meet with important stakeholders on an ongoing basisProvide ongoing customer support, including answering questions, resolving issues, and providing product trainingWork closely with our Product and Engineering teams to communicate customer feedback and drive product improvementsThe skillset you bringBachelor's degree or higherExcellent project management skillsStrong technical problem-solving skills and ability to think creativelyAbility to work independently and as part of a team in a fast-paced, ambiguous and dynamic environmentStrong desire to work hard and passion for helping customers succeed and drive business resultsBonus: PMP CertificationA few of our benefitsEquityFull health, vision, and dental insuranceParental LeaveRemote Office Setup StipendWellness Stipend

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