Altice USA
Director- Billing & Revenue Management
Altice USA, Bethpage, New York, United States, 11714
OptimumAre you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!We are
Optimum!Job Summary
We are seeking an experienced and dynamic Technology Leader to spearhead the selection, implementation, and management of a new billing and revenue management system. This role requires deep expertise in billing, vendor management, system integration, and team leadership to ensure the successful deployment and continuous improvement of our billing operations.Responsibilities
Lead the evaluation and selection process of a new billing, including conducting market research, RFP creation, and vendor assessment.Oversee the end-to-end implementation of the chosen billing system, ensuring alignment with business, technology, and regulatory requirements.Coordinate with cross-functional teams to define system requirements, integration points, and deployment strategies.Establish and maintain strong relationships with billing system vendors and service providers.Negotiate contracts, manage vendor performance, and ensure SLAs are met.Facilitate regular meetings with vendor to discuss project status, resolve issues, and plan for future enhancements.Work closely with project and program managers to develop detailed project plans, timelines, and budgets.Monitor project progress, manage risks, and implement corrective actions as necessary to ensure successful project delivery.Communicate project status, milestones, and outcomes to senior management and stakeholders.Ensure the new billing system is robust, scalable, and capable of handling the company's growing customer base and service offerings.Implement best practices for system maintenance, data integrity, security, and compliance.Drive continuous improvement initiatives to enhance system performance, user experience, and operational efficiency.Work closely with internal stakeholders to ensure the billing system meets their needs and supports business objectives.Facilitate training sessions and provide support to end-users to ensure smooth adoption of the new system.Gather feedback from stakeholders and users to inform future system enhancements and updates.Qualifications
Bachelor's degree in information technology, Computer Science, or a related field; Master's degree preferredMinimum of ten years of experience in billing and revenue management systems within the telecommunications industryExpertise in billing systems including Netcracker, Amdocs, CSG, Oracle BRMExpertise with revenue management and system integrationProven experience in leading and managing IT teams, with strong project management capabilitiesDemonstrated ability to manage vendor relationships and negotiate contracts effectivelyExcellent verbal and written communication skills, with the ability to interact with senior management and stakeholdersStrong analytical and problem-solving skills, with a focus on delivering innovative solutionsAt Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Optimum!Job Summary
We are seeking an experienced and dynamic Technology Leader to spearhead the selection, implementation, and management of a new billing and revenue management system. This role requires deep expertise in billing, vendor management, system integration, and team leadership to ensure the successful deployment and continuous improvement of our billing operations.Responsibilities
Lead the evaluation and selection process of a new billing, including conducting market research, RFP creation, and vendor assessment.Oversee the end-to-end implementation of the chosen billing system, ensuring alignment with business, technology, and regulatory requirements.Coordinate with cross-functional teams to define system requirements, integration points, and deployment strategies.Establish and maintain strong relationships with billing system vendors and service providers.Negotiate contracts, manage vendor performance, and ensure SLAs are met.Facilitate regular meetings with vendor to discuss project status, resolve issues, and plan for future enhancements.Work closely with project and program managers to develop detailed project plans, timelines, and budgets.Monitor project progress, manage risks, and implement corrective actions as necessary to ensure successful project delivery.Communicate project status, milestones, and outcomes to senior management and stakeholders.Ensure the new billing system is robust, scalable, and capable of handling the company's growing customer base and service offerings.Implement best practices for system maintenance, data integrity, security, and compliance.Drive continuous improvement initiatives to enhance system performance, user experience, and operational efficiency.Work closely with internal stakeholders to ensure the billing system meets their needs and supports business objectives.Facilitate training sessions and provide support to end-users to ensure smooth adoption of the new system.Gather feedback from stakeholders and users to inform future system enhancements and updates.Qualifications
Bachelor's degree in information technology, Computer Science, or a related field; Master's degree preferredMinimum of ten years of experience in billing and revenue management systems within the telecommunications industryExpertise in billing systems including Netcracker, Amdocs, CSG, Oracle BRMExpertise with revenue management and system integrationProven experience in leading and managing IT teams, with strong project management capabilitiesDemonstrated ability to manage vendor relationships and negotiate contracts effectivelyExcellent verbal and written communication skills, with the ability to interact with senior management and stakeholdersStrong analytical and problem-solving skills, with a focus on delivering innovative solutionsAt Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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