Franklin Energy Services
Outreach Manager I
Franklin Energy Services, Charlotte, North Carolina, United States, 28245
Description
Position at Franklin Energy
COMPANY
SummaryAs a combined organization,
Franklin Energy
and
AM Conservation Group
is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business,
we
have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.We
believe the organization's most "precious resources" are its people.
W
e pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people.
W
e
are committed to
creat
ing
employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships,
clients
and communities we serve.Position SummaryThe Outreach Manager I
is
primarily
responsible for providing management and leadership to a team of
Energy Advisors, Outreach Specialists, and Energy Engineers
who are assigned to one of
the company's
energy efficiency programs. This position will also provide energy advice and coordination services for customers. Identify opportunities regarding energy efficiency and introduce the various prescriptive and custom incentive measures that pertain to the customer segment
.Essential Duties and ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.Provide management and leadership to
team members,
including managing day to day activities, managing team goals and objectives, assisting team in creatively meeting the goals of the program and resolution of customer service issues.Develop outreach plan with Program Manager to target key market segments
in order to
maximize team's attainment of efficiency goals. Adjust plan over time in response to changing market conditions.Coordinate outreach activities with the
Client Marketing team
, prime
contractors
and utility client.Promote the energy efficiency program to customers and trade allies in the assigned territory.Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programsIdentify and provide documentation of on-site opportunities for energy efficiency and provide follow-up as required to the customersResponsible for all
a
ccounting
d
epartment functions including general ledger, accounts payable, accounts receivable, inventory
,
and payrollDiscuss technical elements of energy consuming equipment -i.e. lighting, HVAC, hot water systems, building & pipe insulation industrial processes.Enter data into spreadsheets and databases to determine energy savings and to manage current projects, collaborate with Energy Engineers as required.Provide a professional appearance appropriate for a representative.Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after yearPosition RequirementsEducation and ExperienceBachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered when deciding on this position
.3
-
5
years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy managementPrevious experience managing staff performing proactive customer outreach activitiesRequired Skills, Knowledge and AbilitiesStrong customer service and communication skills.Must be able to handle a wide work variety and work in a fast-paced environment.Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve project application issues with customers and trade alliesProficient in Microsoft Office, specifically Word,
Excel
and OutlookStrong data entry skills in entering information in tracking systems/databasesAbility to communicate effectively, both verbally and in writing with customers,
clients
and employeesAbility to analyze and interpret data and solve practical problemsKnowledge of mathematical concepts such as fractions,
percentages
and ratiosCommitted to diversity and inclusionReliable transportationLicenses & CertificationsValid driver's licenseTravel RequirementsWillingness to travel up to
40
%Pay Range
$50,000 - $65,000+/Per YearPhysical Demands and Work EnvironmentRequired to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to
lift up
to
2
0 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity EmployerFranklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and
detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
#J-18808-Ljbffr
Position at Franklin Energy
COMPANY
SummaryAs a combined organization,
Franklin Energy
and
AM Conservation Group
is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business,
we
have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.We
believe the organization's most "precious resources" are its people.
W
e pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people.
W
e
are committed to
creat
ing
employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships,
clients
and communities we serve.Position SummaryThe Outreach Manager I
is
primarily
responsible for providing management and leadership to a team of
Energy Advisors, Outreach Specialists, and Energy Engineers
who are assigned to one of
the company's
energy efficiency programs. This position will also provide energy advice and coordination services for customers. Identify opportunities regarding energy efficiency and introduce the various prescriptive and custom incentive measures that pertain to the customer segment
.Essential Duties and ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.Provide management and leadership to
team members,
including managing day to day activities, managing team goals and objectives, assisting team in creatively meeting the goals of the program and resolution of customer service issues.Develop outreach plan with Program Manager to target key market segments
in order to
maximize team's attainment of efficiency goals. Adjust plan over time in response to changing market conditions.Coordinate outreach activities with the
Client Marketing team
, prime
contractors
and utility client.Promote the energy efficiency program to customers and trade allies in the assigned territory.Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programsIdentify and provide documentation of on-site opportunities for energy efficiency and provide follow-up as required to the customersResponsible for all
a
ccounting
d
epartment functions including general ledger, accounts payable, accounts receivable, inventory
,
and payrollDiscuss technical elements of energy consuming equipment -i.e. lighting, HVAC, hot water systems, building & pipe insulation industrial processes.Enter data into spreadsheets and databases to determine energy savings and to manage current projects, collaborate with Energy Engineers as required.Provide a professional appearance appropriate for a representative.Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after yearPosition RequirementsEducation and ExperienceBachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered when deciding on this position
.3
-
5
years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy managementPrevious experience managing staff performing proactive customer outreach activitiesRequired Skills, Knowledge and AbilitiesStrong customer service and communication skills.Must be able to handle a wide work variety and work in a fast-paced environment.Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve project application issues with customers and trade alliesProficient in Microsoft Office, specifically Word,
Excel
and OutlookStrong data entry skills in entering information in tracking systems/databasesAbility to communicate effectively, both verbally and in writing with customers,
clients
and employeesAbility to analyze and interpret data and solve practical problemsKnowledge of mathematical concepts such as fractions,
percentages
and ratiosCommitted to diversity and inclusionReliable transportationLicenses & CertificationsValid driver's licenseTravel RequirementsWillingness to travel up to
40
%Pay Range
$50,000 - $65,000+/Per YearPhysical Demands and Work EnvironmentRequired to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to
lift up
to
2
0 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity EmployerFranklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and
detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
#J-18808-Ljbffr